Client Service Representative

Job Opportunity At Animal Emergency & Specialty Hospital Of Grand Rapids, Mi

Animal Emergency & Specialty Hospital of Grand Rapids, MI is a growing 24-hour emergency & specialty hospital offering a fast-paced work and rewarding environment. Our seasoned emergency veterinarians, technicians, and assistants pride themselves on providing high-quality medical care to our patients around the clock.

Schedule and compensation: · 3/12 hour shifts per week · 2pm-2am · Pay starts at $17 and increases based on experience · Includes every other weekend, 3 holidays a year

Benefits: · We work hard to support a learning environment where everyone is encouraged to ask questions and learn from co-workers and doctors · Variety of cases – ensuring no two days are the same · We utilize state-of-the-art technological equipment and provide the latest and most optimal animal healthcare treatment services · We foster an environment where our technicians are utilized to their fullest ability and encouraged to continue their professional development · We provide mentorship & career growth opportunities · Schedule rotation – will discuss more during an interview

The ideal candidate: · Previous veterinary reception experience preferred · Ability to triage patients, assess and respond accordingly · Ability to critically think and maintain a calm demeanor in stressful situations · Passion for providing exceptional client care and being a patient advocate · Outstanding organization and communication skills · Dependable, knowledgeable, experienced, detail oriented · Kind, hardworking, humble team player · Able to work the posted schedule. This opening is currently for a day position (2p-2a) 3 days per week.

Benefits: + Medical/dental/vision insurance + Short term/long term disability + Uniform allowance + Life insurance + Shift differential for overnight hours + Employee discount + Paid time off + 401(k)

Ethos Veterinary Health is at the forefront of innovation and world-class medicine. As the premier network of over 140 specialty and emergency hospitals across North America, Ethos brings together a dedicated community of more than 1,500 specialized doctors providing care for nearly 2 million pets annually. The integrated and collaborative network of veterinary professionals utilize state-of-the-art technology and a scientific, evidence-based approach to deliver compassionate, unparalleled care and rewarding careers. Committed to revolutionizing veterinary medicine, Ethos sets the standard in veterinary excellence.