Key Account Manager

Key Account Manager

Mission: Develop (farming), expend (hunting), negotiate, and manage product/service offering with a select customer accounts and nurture those key relationship overtime thru the key account planning

Strategic Account Management

• Own and grow key accounts across the Philippines, ensuring long-term partnerships and revenue expansion
• Develop trusted relationships with a portfolio of major clients to ensure they do not turn to competition
• Develop, implement and steer macro action plan that guides the activities to be undertaken with the customers
• Expand the relationships with existing customers by continuously proposing and negotiating solutions that meet their needs and requirements
• In collaboration with the Category Manager, identify growth opportunities through the Product Screen process and initiate co-construction, leading to new sales that will turn into long-lasting relationships
• Steer the business and negotiate the correct solution is taken and delivered to the customer
• Analyze pricing strategies and margin performance to optimize profitability
• Collaborate with regional teams and navigate a matrixed MNC environment
• Challenge the status quo with innovative solutions and a growth mindset

Operations

• In collaboration with stakeholders, define and communicate monthly guidelines/expected activities for members of the Sales Team visiting point of key account point of sales
• Steer the business and ensure the correct solution is delivered to customers in a timely manner
• Lead end-to-end client engagement: from sales to coordination with procurement, operations, and finance
• Resolve any issues and problems faced by customers and deal with complaints to maintain trust
• Prepare regular customer analysis to internal and external stakeholders using key account metrics/process
• Support your team members with coaching, training, and identifying revenue opportunities

Qualifications:

• 4–7 years of B2B sales experience, ideally in FMCG or industrial sectors
• Proven track record of exceeding sales targets and managing large accounts
• Strong negotiation, communication, and stakeholder management skills
• Proficiency in CRM platforms (e.g., Salesforce)
• Experience in multinational organizations is a plus
• High energy, entrepreneurial mindset, and ability to thrive in a fast-paced environment