Human Resources Generalist - Support Center

Human Resource Generalist - Support Center

The Human Resource Generalist - Support Center provides generalist support in all areas of Human Resources; supports Team Member functions, interprets, and advises Team Members regarding company policies and procedures, and benefit programs; serves as backup for the Human Resource Manager.

Human Resource Support

• Assists with preparation and administration of Team Member on-boarding and new-hire process.
• Owns monthly headcount reconciliation.
• Owns organization chart and position hierarchy updates for the org they support.
• Owns quarterly turnover tracking and insights for the org they support.
• Assists with preparation and analyzing data on employee turnover, exit interviews and other metrics to enhance and improve HR programs and services.
• Support Leave of Absence process through distribution of FMLA information, referral of team members to benefits as needed, facilitation of smooth transition of information to payroll, and restoration of systems access upon return.
• Provides and partners with HR and Legal on severances. Severance agreements.
• Assists in resolving team member issues as needed and advising team members on company policies and procedures.
• Supports highly confidential assignments and projects related to employee relation issues including investigations, facilitating disciplinary meetings, and providing consultative advice as needed.
• Supports Department Leaders and Senior Executives
• Supports HR Managers when requested.

Talent Management and Employee Relations

• Assists Leadership with performance management including Coaching, PDR, and PIPs support/follow-up.
• Owns compilation of materials to support people planning, calibration and succession planning initiatives.
• Updates new hire and exit tracking sheets.
• Partners with HR and business partners to ensure job descriptions are updated.
• Partners with Recruiting and Hiring Manager to develop and maintain job requisitions for assigned areas.
• Conducts professional level exit interviews and compiles turnover insights.

HR Partner Support

• Partner with HR Manager and business leadership to assess team member development needs, performance, and potential.
• In partnership with HR, Manager provide organizational development support.
• Partnering with HR, Manager to provide day-to-day performance management guidance and coaching.
• Provide insights to recruiting team on position requirements.
• Builds relationships with business management and team members.

Other duties as assigned

Minimum Knowledge/Skills/Abilities

Minimum Education

• Bachelor's degree preferred
• Human Resources, Business, or related field

Minimum Special Certifications or technical skills

• Intermediate/Expert Microsoft Office skills including Word, PowerPoint, Excel
• Professional of Human Resources and/or Society for Human Resource Management

Minimum Type of experience the job requires

• 4 years of relevant work experience
• 2 years of HR experience
• Strong communication (verbal and written), interpersonal and presentation skills.

Other

• Ability to multi-task and flexibly prioritize duties, detail oriented.
• Ability to perform tasks with minimal supervision.
• Ability to read, write and speak English fluently; convey and receive information.
• Detail-oriented and accurate; excellent organizational skills; keen sense of urgency.

Preferred Knowledge/Skills/Abilities

Preferred Education

• Bachelor's Degree preferred.

Preferred Special Certifications or technical skills

• PHR, SPHR, or CHRP preferred.

Preferred Type of experience the job requires

Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job.

At The Michaels Companies Inc., our purpose is to fuel the joy of creativity and celebration. As the leading destination for creating and celebrating in North America, we operate over 1,300 stores in 49 states and Canada and online at Michaels.com and Michaels.ca. The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise. Founded in 1973 and headquartered in Irving, Texas, Michaels is the best place for all things creative. For more information, please visit www.michaels.com.

At Michaels, we prioritize the wellbeing of our teams by providing robust benefits for both full-time and part-time Team Members. Our benefits include health insurance (medical, dental, and vision), paid time off, tuition assistance, generous employee discounts, and much more. For more information, visit www.michaels.com.

Michaels is an Equal Opportunity Employer. We are here for all Team Members and all customers to create, innovate and be better together.

Michaels is committed to the full inclusion of all qualified individuals. In keeping with this commitment, Michaels will assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the job, and/or to receive all other benefits and privileges of employment, please contact Customer Care at 1-800-642-4235 (1800-MICHAEL).