Service Manager - Executive Role - MEP Firm

Leadership Opportunity With Top MEP Firm

Take on a leadership role with one of New England's top MEP firms! Great opportunity for career advancement and development!

About Our Client

This position is with a medium-sized mechanical contractor established almost 10 years ago and has grown exponentially over the last few years. They specialize in Mechanical and HVAC projects throughout commercial, academic, life science, healthcare, and hospitality.

Job Description

• Supervise, mentor, and support a team of 20 HVAC service technicians
• Lead the team to schedule and prioritize service calls to maximize efficiency and response times
• Ensure high-quality workmanship and adherence to safety standards
• Handle escalated customer concerns and maintain strong client relationships
• Monitor key performance metrics (KPIs) and implement improvements
• Manage inventory, tools, and service vehicles
• Collaborate with sales and installation teams for seamless operations

MPI does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, marital status, or based on an individual's status in any group or class protected by applicable federal, state or local law. MPI encourages applications from minorities, women, the disabled, protected veterans, and all other qualified applicants.

The Successful Applicant

A successful Service Manager - Executive Role should have:

• 5+ years of experience in HVAC service, with at least 2 years in a leadership role
• Strong knowledge of commercial HVAC systems
• Proven leadership, communication, and organizational skills
• Ability to manage multiple priorities in a fast-paced environment

What's on Offer

• Competitive salary based on experience
• Performance-based bonuses
• Health, dental, and vision insurance
• 401(k) with company match
• Paid time off and holidays
• Company vehicle or vehicle allowance

Job Summary

Sector: Construction

Sub Sector: Project Manager

Industry: Property

Location: Boston

Contract Type: Permanent

Consultant name: Savannah Sullivan

Job Reference: JN-042026-6991773