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IT Support Specialist

Support end users in resolving hardware and software issues efficiently
New York
Junior
$85,000 – 100,000 USD / year
yesterday
Michael Page

Michael Page

A global recruitment agency specializing in the placement of candidates in permanent, contract, temporary, and interim positions across various industries.

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Technical Support Specialist

Our client is a company in the textile industry, specialized in timeless designs, fabrics, wallpapers, etc.

Job Description

Install, configure, and support software.

Provide support for inbound requests and issues from customers via email or phone.

Onboarding and offboarding of users.

Document inquiries in internal system.

MPI does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, marital status, or based on an individual's status in any group or class protected by applicable federal, state or local law. MPI encourages applications from minorities, women, the disabled, protected veterans and all other qualified applicants.

The Successful Applicant

3+ years' of IT support experience.

Experience with MAC and JAMF.

Strong understanding of hardware/software related issues.

Experience with inventory asset management, documentation, etc.

Excellent communication skills.

What's on Offer

Competitive salary, commensurate with experience.

401K match.

Generous PTO.

Medical benefits.

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IT Support Specialist
New York
$85,000 – 100,000 USD / year
Support
About Michael Page
A global recruitment agency specializing in the placement of candidates in permanent, contract, temporary, and interim positions across various industries.