IFM Investors - IT Support Engineer

IT Support Engineer

This position is with a medium-sized company in the business services industry, known for its focus on leveraging technology to enhance operational efficiency. The organization values technical proficiency and innovation to support its clients and internal operations.

Job Description

Provide technical support to users, resolving hardware, software, and network issues efficiently. Install, configure, and maintain computer systems, software, and peripherals. Monitor and maintain system performance to ensure smooth business operations. Collaborate with the technology team to enhance IT infrastructure and implement new solutions. Document support requests, resolutions, and system updates for future reference. Ensure compliance with IT security policies and procedures. Provide training and guidance to users on technology tools and best practices. Assist in IT project implementation and upgrades as needed.

MPI does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, marital status, or based on an individual's status in any group or class protected by applicable federal, state or local law. MPI encourages applications from minorities, women, the disabled, protected veterans and all other qualified applicants.

The Successful Applicant

A successful IT Support Engineer should have: strong technical knowledge of hardware, software, and networking; excellent problem-solving and troubleshooting skills; ability to work independently and as part of a team in a fast-paced environment; strong communication skills to effectively assist users with technical issues; familiarity with IT security practices and protocols.

What's on Offer

Opportunity to work in the business services industry in New York. Hands-on experience in a dynamic and technology-driven environment. Temporary position, ideal for gaining valuable industry expertise.