Villa Services Coordinator - Aria

Villa Services Coordinator At Aria

Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.

The job: As a Villa Services Coordinator at Aria, you will help create unforgettable guest experiences through your warm service and attention to detail. By understanding each guest's unique needs and preferences, you'll ensure every moment feels personal and memorable, leaving them with lasting impressions far beyond their stay. In this role, you'll also assist with coordinating food and beverage orders, arranging dining and spa reservations, and supporting butlers in delivering seamless, timely service. Your care and precision will set the stage for the luxury and comfort that define the Aria experience.

The starting pay: $19.00 per hour

The day-to-day:

• Handle guest food and beverage orders with the appropriate restaurant and/or In-Room Dining
• Expedite requests for transportation reservations, restaurant reservation, Spa appointments
• Assist Butlers in delivering timely and complete services to the guests
• Set up orders, deliver these orders to the Butler assigned and maintain a clean working area in the kitchen
• Order supplies through the IP System and Purchasing
• Assist in the arrangement of personal services, such as haircutting and styling, manicure, massage, etc. for Villa guests
• Maintain Butler's pantry and all other assigned areas in a neat and serviceable condition
• Knowledgeable of liquor brands, beers and non-alcoholic selections available; the particular characteristics and description of every wine/champagne by the glass and major wines on the wine list and guest room layout; locations and room numbers/names
• Check storage areas for proper supplies, organization and cleanliness
• Inspect table set-ups; check for cleanliness, neatness and agreement with guest's order and departmental standards

The ideal candidate:

• Ability to work varied shifts, to include weekends and holidays
• High School Diploma or GED
• 2+ years of prior relevant guest service experience preferred
• Experience in a similar resort setting preferred

The perks & benefits:

• Wellness incentive programs to help you stay healthy physically and mentally
• Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more
• Free meals in our employee dining room
• Free parking on and off shift
• Health & Income Protection benefits (for eligible employees)
• Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community