Convention Services And Catering Coordinator - The Cosmopolitan

MGM Resorts International

Las Vegas, Nevada

The SHOW comes alive at MGM Resorts International

Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.

The Job

The Convention Services and Catering Coordinator delivers high-level administrative and operational support to the CS and Catering leadership teams, ensuring seamless execution of daily workflows and event-related processes. This role serves as a key resource for reporting, guest issue resolution, confidential file management, and mentorship for the coordinator team while facilitating efficient cross-departmental communication and event support.

The starting rate: $19.00 hourly

The day-to-day:

• Provide mentorship and guidance on administrative tasks for the coordinator team and create and lead all training for coordinator team.
• Coordinate and manage the admin reports calendar. Pull and distribute reports on schedule, including individual client budget reports, item usage reports, special order reports and the BEO run.
• Keep confidential files organized and secure including closing event documents like client sponsor lists, affiliate bill backs and negotiated pricing for sponsors.
• Complete departmental ordering and oversee inventory of office supplies/amenities and special purchases; assist with new hire access to include phone/computer equipment along with Logon Service Requests (LSRs) for employees and the leadership team.
• Assist Catering /Convention Services Team with proposals, contracts, BEOs and Event Resumes as needed, including any changes to the information, log BEO changes appropriately, and handle BEO distribution.
• Assist with amenity, transportation, phone line and shipping requests, group restaurant, show and spa reservations, walk pop-up BEOs and change logs, call to remind customers for rooming list and cut-off dates, call customer for guarantees 72 hours prior to the scheduled function, assist customer as needed in the absence of the Catering/Convention Services Manager.
• Manage vendor invoicing through Coupa ensuring everything is submitted and tracked properly. Manage and verify the vendor revenue checkbook to stay on top of financials.
• Assist with the creation of CS and Catering Resumes and handle distribution of documents to operations team.

The Ideal Candidate

• High School Diploma or GED required
• 1+ years of prior relevant experience required
• Experience with Opera Cloud, Alice, and Delphi/Amadeus preferred

The Perks & Benefits

• Wellness incentive programs to help you stay healthy physically and mentally
• Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more
• Free meals in our employee dining room
• Free parking on and off shift
• Health & Income Protection benefits (for eligible employees)
• Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community