Patient Services Manager

Patient Dining Services Manager/ Assistant General Manager

Location: Stella Maris Senior Living, Timonium, MD

Salary Range: 85-95K Bonus Eligible

Now seeking an experienced Patient Services Manager/ AGM to lead our amazing Dining Services Team at Stella Maris Senior Living. In this state of the art facility (the second largest in the state), you will be responsible for managing the patient dining services program, including operations, team management, and patient satisfaction.

This position requires a polished communicator, a strong healthcare dining services management background, tech savvy with strong understanding of all digital ordering systems, POS systems, inventory and HR. This is a great opportunity in a beautiful setting away from the big city!

Metz Culinary Management is growing and we have openings for a rock star patient food services manager who shares our passion for food and service. The PSM plans, coordinates and manages all in-room patient dining. The primary focus of our patient services manager is the overall leadership of the server team and oversight of the patient experience, ensuring amazing food, unexpected service and the ability to engage with our patients to utilize the ordering system and/or assist in the menu selections and follow up to ensure satisfaction.

The patient services manager primarily functions as a member of the multidisciplinary health care team to implement nutrition care plans. A successful candidate will have a strong knowledge of the importance of customer relations, dining experience, and employee management. While experience working in the patient food services setting would be ideal, some of our most successful patient services managers have a background in restaurant general manager roles. Hospitality minded leadership is a must.

Requirements

• Bachelor's degree desired
• Patient services or restaurant manager experience required
• Amazing communication skills (verbal and written)
• Strong Microsoft Office skills
• Creating effective communication documents including summaries, reports and letters