Director, Growth Operations (6152)

Director, Growth Operations

MetroStar is seeking a Director, Growth Operations to serve as the right hand to our Chief Growth Officer (CGO), driving operational excellence, accountability, and cross-functional collaboration. This is a high-impact, strategic role designed to accelerate the performance of MetroStar's growth organization while ensuring seamless integration with the broader company. The ideal candidate is a strategic thinker, strong operator, and trusted partner who thrives in complex, fast-moving environments.

Key Responsibilities:

Strategic Operations & Execution

• Partner closely with MetroStar's CGO to define, operationalize, and execute the growth strategy.
• Translate high-level priorities into actionable plans, ensuring clarity, accountability, and measurable outcomes.
• Anticipate challenges and proactively develop solutions to remove obstacles and maintain organizational momentum.

Organizational Effectiveness

• Establish and maintain effective systems, processes, and cadences to streamline operations across MetroStar's growth team.
• Monitor performance metrics, ensuring the team is aligned to goals and delivering results on time and at quality.
• Drive accountability by implementing clear reporting mechanisms and follow-up processes.

Cross-Functional Collaboration

• Act as a connective tissue between growth and other MetroStar departments, ensuring communication and collaboration flow smoothly.
• Identify opportunities to break down silos, improve cross-team workflows, and strengthen company-wide alignment.
• Represent the CGO in meetings, communications, and initiatives, providing continuity and influence across the organization.

Strategic Advising & Leadership

• Serve as a thought partner to MetroStar's CGO, offering insights, analyses, and recommendations on business decisions.
• Provide a structured perspective to complex challenges, balancing strategic vision with tactical execution.
• Mentor and coach team members to elevate leadership effectiveness and organizational impact.

What Your Day Will Look Like

In this role, you will partner with MetroStar's CGO to anticipate market shifts, surface opportunities, and shape the company's long-term growth agenda. You'll drive strategic alignment across teams, ensuring bold initiatives are translated into clear priorities and executed effectively. Acting as an extension of the CGO, you'll represent growth perspectives in executive forums, provide structured analysis for critical decisions, and build frameworks that guide resource allocation. Each day, you'll blend big-picture thinking with operational discipline to maximize the impact of MetroStar's growth strategy.

Qualifications

• 8+ years of experience in strategy, operations, consulting, or business leadership roles.
• Proven track record of driving organizational performance and cross-functional initiatives.
• Exceptional problem-solving, analytical, and communication skills.
• Experience working closely with C-level executives; Chief of Staff or high-level operations experience preferred.
• Ability to thrive in ambiguity, prioritize effectively, and execute with speed and precision.
• Strong relationship-building skills and high emotional intelligence.

What Success Looks Like

• MetroStar's growth team operating with clarity, discipline, and accountability.
• Improved cross-company collaboration and alignment on growth priorities, with a strong emphasis on the partnership strength with our delivery teams.
• Recognition as a trusted advisor and through partner by leadership and peers.

TARGET SALARY: $170,000- $232,000

The salary range for this position is determined based on qualifications, skills, and relevant experience. The final salary offered will be determined based on several factors including:

• The candidate's professional background and relevant work experience
• The specific responsibilities of the role and organizational needs
• Internal equity and alignment with current team compensation
• This role is also eligible for additional compensation, subject to the terms and policies of MetroStar, which may include:
• Performance-based bonuses
• Company-paid training and/or certifications
• Referral bonuses

Application Deadline: Applications will be accepted on a rolling basis until the position is filled; candidates are encouraged to apply as early as possible for full consideration.

Additional Compensation: This role may also be eligible for bonuses and/or additional incentives based on individual and company performance.

Benefits: All full-time employees are eligible to participate in our benefits programs:

• Health, dental, and vision insurance
• 401(k) retirement plan with company match
• Paid time off (PTO) and holidays
• Parental Leave and dependent care
• Flexible work arrangements
• Professional development opportunities
• Employee assistance and wellness programs

Commitment to Non-Discrimination: All qualified applicants will receive consideration for employment based on merit and without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, status as a protected veteran, or any other status protected by applicable federal, state, local, or international law.

What We Want You To Know: In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.