Early Career Solutions Engineer

Early Career Solutions Engineer

The Solutions Engineering team at Metronome is a technical group that sits at the intersection of everything Metronome does: sales, account management, product, R&D, and operations. Bottom line, we own the technical side of the customer lifecycle from the very first discovery call through demos, POC, technical scoping, and handover to our post-sales groups. We act like a producer to get the show running with Metronome. This role will train you to grow across these vectors.

Please note: this role requires you to be in our NYC office at least 3 days / week. We do not offer sponsorship for this role.

What You'll Do

As a member of the Solutions Engineering team, your first month will be:

• Learning to tell a clear value story about how and where Metronome solves challenges and creates opportunities in a modern monetization stack.
• Assisting in planning, building, and running customized demos of Metronome for buyers with many different personas (engineering, product management, operations, finance, etc).

In your first 3 months, you can expect to:

• Become proficient in what discovery is and using it to understand what challenges our prospects face
• Travel to meet prospects in the field. Workshops, conferences, on-sites — we believe in meeting our customers in-person whenever possible.
• Land deals for some of the most exciting names in software, from startups to enterprise SaaS.

In 6 months you'll be:

• Owning knowledge areas, projects, tools, and market segments in the Solutions Engineering team.
• Running tight Proofs of Concept with clearly-defined success criteria that get us to the technical win.
• Representing the Solutions Engineering group as a deal team member on your own.
• Handling detailed scoping to ensure that customers are set up for success post-sales.

In your first year you'll have:

• Built relationships with people at our prospect organizations, from day-to-day operators to C-Suite executives.
• Designed integrations of Metronome into prospect systems and acted as a pricing and packaging consultant, influencing the direction of our future customers.

As a startup, there's a lot still to figure out and tremendous room for high-agency people to impact and make a difference. If this excites you as much as it excites us, let's talk.

Qualifications

This is roughly the set of things we're looking for - if you're interested in this role and don't meet some of these on paper, err on the side of applying!

• 0-2 years of experience working in a technical and/or customer-facing roles involving SaaS products (for example, roles like engineering, solutions, technical account management/consulting). Academic background in a technical area with high EQ is also sought after.
• Relentless passion for being a hand-raiser. Big challenges are exciting, small tasks are an opportunity for a win. From landing big clients to simply cleaning up an old dashboard you're interested in learning and getting things done.
• Growth mindset is critical in being able to learn new things quickly, adapt on the fly, and operate in fast-moving startup environments that value high agency.
• Exceptional communication skills -- technical, go-to-market, and finance stakeholders should all feel like comfortable counterparts in conversing with you.
• Excitement for building and improving GTM playbooks and processes.

Bonus Points

• Knowledge of the quote-to-cash space, including integrating with or otherwise interacting with tools like Salesforce, NetSuite, CPQs, etc.
• Experience as a software engineer, product manager, or in other technical roles.
• Experience in a pure sales role, particularly selling to technical buyers in engineering and product organizations or selling as a founding or early salesperson at a startup.
• Experience with logs, metrics, billing, finance, or other infrastructure or financial tooling and concepts.

Compensation

The estimated salary range for this role is $103,000 - $120,000 OTE. In addition to your salary, Metronome offers a competitive total rewards package, including but not limited to market-benched equity, incentive pay, comprehensive health benefits, and other benefits listed below.

The actual base salary will vary based on factors including market value, individual qualifications objectively assessed during the interview process, and previous experience. The listed range above should serve as a guideline and may be modified at any time.

We believe that compensation reflects the expected impact you will have at the company, relative to the market value of your role. We also conduct an annual pay audit to ensure pay is fair, indexed to market value, and that pay takes into account continued performance at Metronome. If you would like to learn more about our philosophy or about why we are all billing nerds, send us a message. We'd love to talk!

Benefits

For full-time employees:

• Excellent medical, dental, vision, and life insurance coverage, including a One Medical membership
• Paid parental leave
• FSA (Flexible spending account)
• Retirement planning - Traditional and 401(k)
• Flexible time off
• Employee assistance program (mental health benefits)
• Culture where personal growth is highly valued

We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.