Verification Operations Specialist – Integrity Operations

Verification Operations Specialist – Integrity Operations

As a Verification Operations Specialist based in New York, NY, you will own, develop, and execute integrity support strategies for Meta products. You'll collaborate cross-functionally with Product, Engineering, Operations, and Policy teams, leveraging advanced analytics and AI-driven solutions to improve verification processes and operational health. This role is highly strategic, requiring problem-solving skills, technical acumen, and the ability to drive large-scale, transformative programs in a fast-paced, ambiguous environment.

Responsibilities

• Develop and manage integrity strategies for Meta products, partnering with Product, Engineering, Operations, and Policy teams
• Analyze complex support flows and recommend process, policy, and product improvements for scalable solutions
• Conduct root cause analysis and investigations, delivering actionable insights to cross-functional partners
• Track and analyze key operational metrics, ensuring KPIs and service goals are met
• Use strategic thinking and problem-solving skills to resolve large, complex business problems
• Support end-to-end management of large-scale, transformative programs and projects
• Leverage AI/ML tools and automation to enhance verification processes and operational efficiency
• Stay current on emerging AI technologies and apply them to improve support and integrity operations

Minimum Qualifications

• 8+ years of experience in Operations, Analytics, Product, Engineering, Consulting, Project Management, or equivalent
• Proven track record of initiating and driving projects to completion
• Experience leading process improvement projects in dynamic, cross-functional environments
• Demonstrated expertise in investigations and root cause analysis
• Experience working in, communicating with, and leading global cross-functional projects

Preferred Qualifications

• 5+ years of experience analyzing large datasets (SQL, Google Sheets, or similar tools)
• Experience working in a technology company or consulting firm
• Familiarity with AI/ML systems, automation, and GenAI annotation platforms
• Experience with signal-based verification, machine learning models, and operational measurement strategies
• Knowledge of responsible AI practices and regulatory compliance in digital platforms

$116,000/year to $168,000/year + bonus + equity + benefits

Individual compensation is determined by skills, qualifications, experience, and location. Compensation details listed in this posting reflect the base hourly rate, monthly rate, or annual salary only, and do not include bonus, equity or sales incentives, if applicable. In addition to base compensation, Meta offers benefits. Learn more about benefits at Meta.

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