Account Manager

Account Manager

The Mid-Market Account Management team is a sales team that is part of the Small Medium Business Group. This team is focused on helping small and medium sized businesses grow by optimizing their advertising across Meta's family of apps and services. Account Managers are directly responsible for building relationships and helping clients drive business results on Meta through marketing consultation, sales, education and supports. The Account Manager role requires demonstrated consultative sales and client service skills, a willingness to experiment, the capacity to thrive in a team-focused environment. This role is a quota-carrying role and requires a passion and interest for Sales and consumer marketing.

Account Manager Responsibilities

Prioritize book of business based on understanding of client needs

Demonstrate a commitment to consultative sales in service of client goals

Become an expert in Meta's solutions for businesses of all sizes and adapt recommendations quickly to suit varying client needs

Provide dedicated account management to strategic advertising clients and agencies

Develop and implement programs to improve the client experience

Troubleshoot and resolve issues in a timely manner

Work cross-functionally within sales and other Meta organizations to drive revenue and increase customer satisfaction

Work on initiatives with limited and defined scope and execute independently

Build proficiency and working knowledge of Meta measurement solutions and understand the value of our Meta Identity

Build and continue to refine your point of view on Meta products through regular self-education and discovery

Exhibit curiosity, actively self teaching and seeking input from others

Minimum Qualifications

3+ years of experience in account management, brand/performance marketing, digital marketing, sales, or consulting

Proven communication and presentation skills

Experience growing revenue and client relationships

Experience developing, leading, and implementing scaled sales programs that align to organization business and product objectives

BA/BS degree

Proven technical and analytical skills

Preferred Qualifications

Experience in marketing and/or selling to Growth/Performance Marketers

Experience working with a portfolio or carrying a yearly revenue quota

Experience influencing C-level executives to build effective and impactful relationships

Experience prioritizing and managing tasks within a fast-paced environment

Have a fundamental understanding of vertical(s)/market(s) industry and client's business model

Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today—beyond the constraints of screens, the limits of distance, and even the rules of physics.

Equal Employment Opportunity

Meta is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. You may view our Equal Employment Opportunity notice here.

Meta is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, fill out the Accommodations request form.