Manager Security Operations & Emergency Preparedness

Manager Security Operations & Emergency Preparedness

Protect what matters most—people. At Meritus Health, we're committed to creating a safe, secure, and resilient environment for our patients, visitors, and staff. We're seeking a strategic and hands-on Manager of Security Operations & Emergency Preparedness to lead our security team and emergency response efforts with confidence, compassion, and precision.

Location: Meritus Health | Hagerstown, MD

Schedule: Full-time | On-site

Department: Safety & Security

Oversee daily hospital security operations to ensure safety of all individuals and property.

Develop, implement, and maintain security policies, procedures, and emergency protocols.

Supervise and support security personnel, fostering a culture of accountability and professionalism.

Coordinate emergency management activities in alignment with hospital policies and regulatory standards.

Serve as a key liaison during crisis situations, ensuring calm, clear, and effective communication.

Education: High School diploma required; A.A. in Criminal Justice, Security Management, Emergency Management, or related field preferred.

Experience: Minimum 3 years of management experience in a security-related field; healthcare security experience a plus.

Licensure/Certifications:

Maryland State Police Security Guard Card (preferred or obtainable within 90 days)

BLS (CPR) certification required

De-Escalation training (required within 90 days)

Valid Driver's License and clean driving record (certified copy required annually)

CHPA, CPP, or other relevant certifications preferred

Deep knowledge of hospital and healthcare security regulations and best practices.

Strong leadership, decision-making, and conflict resolution abilities.

Exceptional communication and interpersonal skills across diverse populations.

Ability to remain calm and professional in high-stress situations.

Proficiency in incident reporting systems, access control systems, and Microsoft Office Suite.

At Meritus Health, you're not just managing a team—you're shaping the safety culture of an entire organization. We offer a collaborative environment, opportunities for professional growth, and the chance to make a meaningful impact every day.

Caring for Our Team We offer a comprehensive benefits package to support our employees' well-being and professional growth. Benefits include health, dental, and vision insurance available starting the 1st of the month following date of hire, along with life insurance, & short and long-term disability coverage. Paid Time Off begins accruing from day one, and we also provide a 401k plan, an education assistance program, and an employee assistance program. Additionally, employees working evening, night, or weekend shifts may be eligible for a shift differential, adding even more value to your role.

Happy to Help At Meritus, we believe in a collaborative and caring work environment. Interactions are an opportunity to learn, listen and to be there for one another. Therefore, we provide warm welcomes, hospitality-driven closures, and are always Happy to Help.