Support Staff Technician 6581

Support Staff Technician Opportunity

Our mission at Meridian Health Services is to close the gap on access to Whole-Person Healthcare by expanding locations and services so that all people in underserved communities can get quality treatment. You can be a part of our vision to be a leader in the integration of physical, mental and social health to make a real difference in the lives of others!

We are looking for a dynamic, passionate Support Staff Technician. Your expertise and professionalism are needed at our Convenience Care office in Portland, IN to provide support and administrative services.

This is a full-time position working various shifts between the hours of Mon-Fri 12p - 8p with a weekend rotation of Sat-Sun 8am - 2pm.

Our commitment to whole person healthcare and your desire to help change our communities for the better will make us an amazing team!

Support Staff Technician Key Responsibilities:

• Communication (verbal and written) and consultation with all center staff, clients and the general public. Maintaining a professional, customer-focused environment.
• Answering incoming telephone calls, scheduling/rescheduling appointments for primary care and behavioral providers, taking messages and/or routing to appropriate extension
• Collecting patient co-pays and payments at registration and general cashier duties
• Retrieves medical records from outside providers and creates medical record chart for new patients. Maintains a working knowledge of release of information procedures per Meridian policies and procedures.
• Travel, up to 30% for training and coverage as necessary.

We value your Support Staff Technician Experience:

• High School diploma or equivalent required.
• Two years secretarial/office experience preferred.
• Previous experience in a medical setting strongly preferred.
• Computer proficiency and ability to type and/or use computer in order to complete data entry and telephone duties.
• Strong communication skills (both verbal and written)
• Ability to organize, prioritize, and manage multiple tasks.
• Strong interpersonal skills and ability to maintain confidentiality
• A valid driver's license with a driving record meeting Meridian's driving policy, reliable transportation, and proof of auto insurance

Why You should choose Meridian for your career as a Support Staff Technician:

• Unique Mission – Innovative leader in integrated care and whole person health
• Generous PTO and Paid Holidays
• Opportunities for advancement
• Comprehensive Benefit Package
• 401k with Company match
• Professional development funds for Licensure and Continuing Education
• Personal Wellness and Financial Wellness Programs
• Merit based pay com

Drug screen, TB test, extensive background check, and fingerprinting are required of all Meridian employees. Meridian Health Services recommends that all individuals who join Meridian have a flu shot and Covid vaccination to further protect our staff and the patients we serve. We also adhere to Covid-related protocol including wearing masks, social distancing, and sanitizing.

Meridian Health Services is an Equal Opportunity Employer (M/F/D/V) and also participates in E-Verify.