Booking Coordinator - Multicultural Services Unit

Join Our Team at Mercy Health

Employment Type: Permanent Full Time

Hours: 38 hours weekly

Location: Werribee Mercy Hospital

Upload with Application: Resume, cover letter, and all relevant qualifications

Through the battles and the breakthroughs, we're there. Where will you be?

For over a century, our incredible teams have provided care for people when they need it most. Our people feel great pride in this, and they value the security and stability we offer. But it also means so much opportunity - to build on all that's gone before, to grow your impact and gain experience that's hard to find elsewhere.

As a for-purpose organisation with over 10,000 dedicated, compassionate people, we continue to offer more services and deeper care than ever before. With Mercy, you'll have the chance to make an impact and gain experience that's hard to find elsewhere.

At Mercy Health, it's all about taking what we have and making it better.

To do that, we need you.

Join us at Mercy Health, and help our teams deliver even greater outcomes.

About the opportunity

The Multicultural Services Unit works across two sites both at Werribee and at Heidelberg. It plays a significant role in working collaboratively with other departments of Mercy Health to promote and raise awareness of Health information, and as well as provide interpreting and translating services.

Role related work experience

• Administration experience in a busy environment, preferably in the health and/or interpreting industry, combined with strong interpersonal communication skills and the ability to work within a multicultural team

• Exceptional computer skills, particularly in MS Office Suite and patient/client management software

• Attention to detail, ability to prioritise tasks and identify and execute time efficiencies

• Initiative and practical approach to problem solving coupled with the ability to work in a high pressured environment

What you'll bring

• Excellent time management, organisational and communication skills, with the ability to adapt and problem solve.

• A compassionate, flexible and positive approach to effective patient care and management.

• The ability to nurture friendly, respectful relationships and contribute to a collaborative team environment.

You will also be required to provide evidence of, or in the process of obtaining:

• A current Police Record Check and Working with Children Check.

• Current proof of current influenza vaccination and other vaccination status consistent with public health orders.

Join us and make a meaningful difference in people's lives - and your career.