Manager, Vault Quality Test Engineer

Vault Quality DevOps

Perform technical analysis, regression & automation testing

The Opportunity

MSD is an innovative, global healthcare leader committed to improving health and well-being in 140 countries around the world. Our product categories include heart and respiratory health, diabetes, infectious diseases and women's health. We continue to focus our research on conditions that affect millions of people around the world - diseases like Alzheimer's, Diabetes and Cancer - while further expanding our strengths in areas such as vaccines and biologics. We aspire to be the best healthcare company in the world and provide leading innovations and solutions for tomorrow.

Role Overview

Design, develop, and execute test plans and test cases to validate Veeva Vault Quality processes.

Ensure the quality, functionality, and compliance of Veeva Vault applications through rigorous testing.

Collaborate with Quality, Business Analysts, Developers, and Administrators to support system enhancements, upgrades, and validations.

Key Responsibilities

Develop comprehensive test strategies, test plans, and test cases based on business and functional requirements for Veeva Vault Quality processes (e.g., QualityDocs, Audit, Issues, Inspections, Complaints, Change Control).

Execute manual and automated testing to validate system functionality, workflows, and integrations.

Perform User Acceptance Testing (UAT) coordination and support end-users during testing phases.

Identify, document, and track defects and issues using defect tracking tools; work closely with development and support teams to resolve them.

Participate in system validation activities ensuring compliance with regulatory standards such as FDA 21 CFR Part 11 and GxP.

Review and validate system configurations, workflows, and metadata changes in Veeva Vault.

Collaborate with cross-functional teams to understand system changes and their impact on Quality Operations.

Maintain detailed test documentation including test scripts, test results, and validation reports.

Support release management activities by validating patches, upgrades, and new feature deployments.

Assist in continuous improvement of testing processes and tools to enhance efficiency and coverage.

Required Skills and Qualifications

Proven experience in software testing, preferably in Quality Management Systems or regulated environments.

Hands-on experience testing Veeva Vault Quality or similar cloud-based QMS platforms.

Strong knowledge of Quality processes such as CAPA, Change Control, Document Management, and Audits.

Familiarity with regulatory compliance requirements (FDA 21 CFR Part 11, GxP).

Experience using JIRA/XRAY for test case management, test execution, reporting, defect management within Agile environments.

Ability to write clear, concise, and comprehensive test plans and test cases.

Strong analytical and problem-solving skills.

Excellent communication skills to coordinate with technical and business teams.

Detail-oriented with a focus on quality and compliance.

Preferred Qualifications

Experience with automated testing tools and scripting.

Veeva Certifications (Vault Quality Suite/ QMS). The role holder has completed the Certified Vault Training and is up to date

Background in pharmaceutical, biotech, or medical device industries.

Knowledge of Agile or other software development methodologies.

Experience in system validation and documentation in regulated environments.

Who We Are

We are known as Merck & Co., Inc., Rahway, New Jersey, USA in the United States and Canada and MSD everywhere else. For more than a century, we have been inventing for life, bringing forward medicines and vaccines for many of the world's most challenging diseases. Today, our company continues to be at the forefront of research to deliver innovative health solutions and advance the prevention and treatment of diseases that threaten people and animals around the world.

What We Look For

Imagine getting up in the morning for a job as important as helping to save and improve lives around the world. Here, you have that opportunity. You can put your empathy, creativity, digital mastery, or scientific genius to work in collaboration with a diverse group of colleagues who pursue and bring hope to countless people who are battling some of the most challenging diseases of our time. Our team is constantly evolving, so if you are among the intellectually curious, join us—and start making your impact today.