Revenue Operations Lead

Revenue Operations Lead

Mention Me pride ourselves in providing end-to-end acquisition solutions to our customers through our leading AI-powered referral marketing solution and our AI-first micro influencer solution.

Backed by Octopus Ventures and Eight Roads, we've raised $32 million in funding since 2018.

Since 2013, our award-winning acquisition platform has driven over 9 million new customers, generating $3 billion in incremental revenue for our clients.

There's a good chance you've already come across us while online shopping from ASOS, PUMA, Gymshark, Charlotte Tilbury, or any other of the 500+ global brands we work with.

Becoming a Mentioneer means you'll be joining a driven team, with big plans, at a genuinely exciting time for our business.

The role

As our Revenue Operations Lead, you'll play a pivotal role in driving the efficiency, alignment, and performance of our go-to-market (GTM) functions, partnering closely with Sales, Marketing, Client Success, Finance, and Legal. Positioned at the heart of our commercial engine, you'll be responsible for designing scalable processes, leading operational projects, and delivering insights to unlock sustainable growth.

About you

We're looking for someone who leads with insight, thrives in a fast-paced environment, and brings an AI-first mindset to drive operational efficiency and scalable success across the business.

Working alongside our CRO and departmental VPs, you'll act as a strategic partner and execution expert, equally comfortable rolling up your sleeves in the detail and stepping back to think of the big picture.

You are someone who can confidently challenge the leadership team on the status quo, backed by data, while maintaining a strategic and solutions-focused mindset.

You'll work across our revenue tech stack, including but not limited to Salesforce, HubSpot, Apollo, Looker, Jiminny, Juro and more to streamline workflows, build forecasts, develop reporting, optimise the deal desk, and improve end-to-end performance across the funnel.

What you'll do

• Partner with GTM leadership (Sales, Marketing, Client Success, Finance) to forecast, analyse and optimise revenue performance.
• Own and deliver the end-to-end Revenue Operations strategy, ensuring our teams have the tools, data and structure they need to succeed.
• Build and maintain scalable processes across the GTM lifecycle - from lead routing and opportunity management to renewals and cross-sell.
• Champion an AI-first approach to improve efficiency, automate manual workflows, and help teams scale with ease.
• Act as system owner and power user across our RevOps tech stack including Salesforce, HubSpot, Apollo, Jiminny, Juro, Looker and others.
• Drive insight-led decision making through robust reporting and analytics, turning complex data into actionable outcomes.
• Manage the Deal Desk process, ensuring deal governance, pricing accuracy and policy compliance.
• Work closely with Legal and Finance to streamline contract workflows and support revenue recognition.
• Lead cross-functional initiatives that improve alignment, enhance performance, and support ambitious growth goals.
• Continuously evolve our revenue infrastructure — optimising tools, improving integrations, and raising the bar on automation.
• Support and enable the wider revenue team with training, troubleshooting and hands-on expertise.

We'd really like to hear from you if you have

• Whilst the exact years of experience doesn't matter too much, we're looking for someone who's had hands-on experience with Revenue Operations, Commercial Strategy empowerment ideally in a B2B SaaS scale up environment. Ideally someone who's worked at a company with multi-product initiative with an agile mindset.
• Deep experience with Salesforce (Admin level or higher), including flows, reporting, API integrations, and complex automation.
• Strong technical proficiency across RevOps tooling — particularly HubSpot, Looker, Apollo, and Salesloft. Experience with Juro, Zendesk, Abacum as well as writing SQL is a big plus!
• Proven ability to lead and improve forecasting, pricing strategy, and commercial performance across sales, marketing and client success.
• Strong commercial acumen and systems thinking, with the ability to translate data into clear, confident decisions.
• Demonstrated experience delivering large-scale operational improvements end-to-end.
• Skilled in building reports, dashboards and actionable insights using platforms like Looker, Salesforce or Excel/Sheets.
• Comfortable with contract workflows and an understanding of legal and compliance requirements in deal management.
• Excellent communication and stakeholder management skills — able to influence and align technical and non-technical audiences.
• Naturally proactive and detail-focused — you're comfortable switching between strategic planning and hands-on execution.
• A growth mindset and track record of helping high-performing teams scale sustainably.

What you'll get:

Some of our favourite perks and benefits include...

Hybrid working

Private medical insurance with Vitality, including enhanced mental wellbeing support, dental, vision policies and a range of lifestyle benefits and great incentives

Life insurance via YuLife with lots of extra perks

Learning and development budget

Two celebration days; additional time off for you to celebrate religious days, cultural events, birthdays, anniversaries, or any other significant day that's important to you

Enhanced parental leave

25 days annual leave (plus bank holidays) increasing over your time as a Mentioneer

Monthly prizes for being amazing! Values Award and Wheel of Wow Awards. Win up to £500, vouchers, meals out

Regular social events, from pottery making to picnics, poker nights to sports days

Diversity, Equality and Inclusion

We celebrate every Mentioneer, exactly as they are. We don't shy away from breaking down systemic discrimination in society, or from difficult conversations and decisions. We're committed to being a force for change.

The same goes for our recruitment. We welcome every application, regardless of race, religion or belief, ethnic origin, physical ability, family structure, socioeconomic status, age, nationality or citizenship, marital, domestic or civil partnership status, sexual orientation or gender identity.