Manager, Technical Services I

Technical Services Supervisor

At Memorial Hermann, we pursue a common goal of delivering high quality, efficient care while creating exceptional experiences for every member of our community. When we say every member of our community, that includes our employees. We know that when our employees feel cared for, heard and valued, they are inspired to create moments that exceed expectations, while prioritizing safety, compassion, personalization and efficiency. If you want to advance your career and contribute to our vision of creating healthier communities, now and for generations to come, we want you to be a part of our team.

Job Description

Minimum Qualifications

Education: Bachelors degree in Computer Science or related field or equivalent experience

Licenses/Certifications: (None)

Experience / Knowledge / Skills:

• Five (5) years of industry training and increasingly responsible experience in information systems, including software and programming activities

Principal Accountabilities

• Manages, assigns and coordinates workflow of assigned staff.
• Provides guidance in problem determination and resolution.
• Participates in the design reviews of applications software.
• Leads the development, implementation, communication, and promotion of IT strategic plans.
• Supervises, trains, and mentors a staff of skilled information systems professionals.
• Participates in the establishment of department quality objectives and benchmarks. Coordinates the implementation of effective tools to measure performance against these standards.
• Provides the support and motivation necessary to create and maintain a technical atmosphere that encourages proactive research and development.
• Ensures safe care to patients, staff and visitors; adheres to all Memorial Hermann policies, procedures, and standards within budgetary specifications including time management, supply management, productivity and quality of service.
• Promotes individual professional growth and development by meeting requirements for mandatory/continuing education, skills competency, supports department-based goals which contribute to the success of the organization; serves as preceptor, mentor, and resource to less experienced staff.
• Demonstrates commitment to caring for every member of our community by creating compassionate and personalized experiences. Models Memorial Hermann's service standards by providing safe, caring, personalized and efficient experiences to patients and colleagues.
• Other duties as assigned.

Must be able to demonstrate knowledge and skills necessary to provide care appropriate to the patient served. Must demonstrate knowledge of the principles of growth and development as it relates to the different life cycles. Specific age groups that are served by this position are:

Neonate | Infant | Pediatric | Adolescent | Adult | Adult/Geriatric