✨ About The Role
- Responsible for ensuring the delivery, clinical quality, and performance of clinical programs across a customer base
- Build, manage, and enable a team to meet client goals, develop program messaging, and drive program optimization
- Partner with product design to implement programs, conduct client change management, and track program metrics
- Work closely with various functions within the organization to set and meet program performance expectations
- Opportunity to shape how leading health systems think about modernizing care delivery and make a significant impact on healthcare delivery
âš¡ Requirements
- Experienced leader with a track record of building and managing clinical operations teams, ideally in a healthcare setting
- Strong background in working with product teams and a metrics-driven approach to program performance
- Excellent communication skills for engaging with clients and internal stakeholders across various functions
- Comfortable with ambiguity and rapid decision-making, with a creative problem-solving mindset
- Prior experience in a client-facing role, particularly in health systems or digital health, is highly beneficial