Duty Engineer, Property Services

Duty Engineer, Property Services

Provide high quality standards of customer services and technical supports in one or more departments, ensuring the effective and economic operations in accordance with department policies and procedures. He/she may also be assigned to supervise a shift operation and for this he/she needs to closely work with his/her superior.

Primary Responsibilities:

• Carry out and complete all maintenance requests on time and pay particular attention to guest related jobs
• Assist in monitoring all Property Services employees on productivity and quality of work and report to superiors accordingly
• Coordinate with Housekeeping/Environmental Services department for any follow up cleaning jobs required after completion of each job
• Ensure all tools and equipment are regularly inspected for their correct functions and safe for operational uses
• Follow up all deficiencies noted during regular inspections and take ownership to carry out necessary works and reports to his/her superiors at first instant for any breakdown that will affect the operations
• Personally supervise all hazardous work and ensure all safety regulations are being strictly observed by all employees
• Project himself/herself to his/her staffs as an efficient and professional member of the Operations and Maintenance team
• Adhere to all company policies and procedures
• Report accidents, injuries and unsafe work conditions to superiors and relevant departments
• Perform other reasonable job duties as assigned by superiors from time to time

Key Performance Indicators:

Qualifications:

Experience:

2 - 3 years working experience from a 5-star hotel or large commercial property, industry building, shopping centre in a similar capacity

Education:

• High school diploma in Electrical, Building Services, Mechanical or other rated disciplines, or equivalent professional training
• Candidates without related certificates but with solid experience will also be considered

Skills/Competencies:

• Good command in both written and spoken Cantonese/Mandarin and ability to read and communicate in English
• Working knowledge in computer skills and use of all MS Office applications, including Outlook and PowerPoint presentation
• Good technical knowledge of various central plant, E&M systems and equipment
• Holding of valid Macau Construction Industry Safety Card
• Good leadership and able to make sound decision and perform other duties as and when required very last minute and at time of emergency
• Excellent interpersonal/presentation skills are required to deal effectively with all levels of staffs, contractors, suppliers and vendors
• Hands-on and possess good problem solving skills and attend to details
• Independent and able to work with minimal supervision
• Frequently/occasional ascending or descending ladders and/or ramps and ability to work in high rise site
• Ability to work under pressure and meet deadlines
• Ability to work on flexible shift including overnight, weekends and holiday on rotation basis
• Ability to work on overtime when needed
• Good health, physically fit and excellence in personal grooming and presentation