E - commerce Store Operations Assistant Manager (full - time)

E-Commerce Store Operations Assistant Manager (Full-Time)

We're glad you're interested in working for Miller Sports + Entertainment (MSE)!

Why Work For MSE? It's fun! We operate the Salt Lake Bees (MiLB) and Megaplex Theatres. The sports and film industries are our passion.

It's rewarding! Our guests love the entertainment experience, which makes our jobs even more enjoyable.

It's exciting! We support 18 theatre locations and a new sports and entertainment district (America First Square) with the Salt Lake Bees and Megaplex Theatres as its anchor.

Great perks! Free and discounted perks for the Salt Lake Bees and Megaplex Theatres.

What will I Do? You will work for one of Utah's most recognizable sports + entertainment brands, with a great team, creating lasting memories for our guests and fans!

The Assistant Store Operations Manager implements the business plan for the e-Commerce and in-theatre stores. This individual is responsible for growth as well as identifying new opportunities and efficiencies. They will help own sales and fulfillment as well as the Megaplex guest service experience for store operations. They will help oversee all order fulfillment for the online store site and in-store merchandising. This position also encompasses corporate operations including helping manage supplies and distribution in support of all Megaplex Theatres. This position will successfully support the Store Operations Manager as well as the VP of E-Commerce and Guest Services. A successful candidate represents the interests of other LHM business units while supporting strategic plans that drive profitability. The candidate collaborates with internal and external teams. They champion the company's Mission and Vision and model the company Values.

The position will:

• Leadership - Cross-Functional Team Development
  • Provide strong leadership to Satellite locations
  • Constantly learns and teaches new skills to enhance job proficiency
  • Model and teach top guest service skills
  • Support the Store Operations Manager
• Sales and Order Fulfillment, E-Commerce, and In-Store Sales
  • Ensure timely and accurate fulfillment of all orders across all sales channels
  • Continuously improve fulfillment operations to better move guests through the purchase process
  • Drive sales growth
  • Direct sales to new clients including creating corporate and or tax-exempt accounts.
• Logistics Operations
  • Help maintain inventories and distribute gift cards, gift card holders, and product packaging materials for all company theatres and satellite stores
  • Help maintain accurate audits of all Megaplex branded products from all satellite locations
  • Fulfill corporate donations and Fundraising Program orders

Protect the moral, legal, and financial assets of the LHM Group of Companies

Continually teach new and better ways of doing business with an emphasis on STEWARDSHIP, ACCOUNTABILITY, and GUEST SERVICE

Perform all other tasks as assigned – candidate must be flexible and able to adapt quickly to change

What are the requirements of the Job? We want to give our guests the best entertainment experience possible. To do this, our jobs demand reliability, positivity, and hard work. We believe you have what it takes to make a great impact!

• 2 years higher education or related job experience
• Able to maintain composure and leadership in periods of peak traffic and stress
• Seasoned Management, Sales, and Guest Service Experience
• Business Process Improvement
• Problem-solving, diagnostic, and analytical skills
• Detailed and Accurate
• Able to sit or stand for long periods
• Able to lift 10lbs repeatedly and up to 50lbs occasionally

This is a full-time hourly role.