Veterinary Client Service Representative/veterinary Assistant - Relief

Emergency Veterinary Assistant & Client Service Representative- Relief Basis

Never a dull moment in the ER! Are you someone who likes to be constantly moving from one thing to another? Our Emergency team is the perfect place for technicians who thrive in a fast-paced environment, can shift gears quickly and handle the stress of critical situations with ease. Every day is different and there's never the same case twice!

What you'll do:

• Greet and check-in clients
• Answer telephones and transfer calls
• Escort clients and their pets to exam rooms
• Manage medical records, charts, reports and correspondence
• Discuss payment options and process payments
• Maintain a neat and clean lobby
• Record and deliver organized rounds, discuss cases and gather additional information as necessary
• Evaluating incoming patients and prioritizing based on assessment
• Partner with patient care team regarding treatment plans, client communication and nursing care concerns
• Provide client education including, but not limited to home care instructions, medications (indications, adverse reactions) and general wellness updates on hospitalized patients
• Assist DVM with patient assessment, treatment and procedures
• Provide monitoring and nursing care to hospitalized patients
• Induce and monitor general anesthesia and sedation procedures
• Perform in-house laboratory testing and prepare samples for outside laboratory testing

Who you are:

• Prior veterinary experience required; previous emergency experience desired
• Proficient in calculations (drugs, constant rate infusions, unit conversions, etc.)
• Flexibility with work hours and able to work additional hours when necessary
• Ability to work efficiently in a fast-paced environment
• Excellent verbal and written communication skills