Employee & Labour Relations Shared Services Manager

Employee Relations Shared Services Role

At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You'll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.

This role within Employee Relations Shared Services will have responsibility for managing the operations team that supports the Employee & Labor Relations (COE) for EMEA as well as core processes in Workforce Transitions (RIF). This role requires maintaining confidential information with heightened sense of data integrity and accuracy, the incumbent will also perform some operational tasks and entry-level employee relations issues, promoting a positive culture within the business, while minimizing risks and maintaining neutrality. The role will independently perform and lead specialized operational-related tasks for reduction in force, Employee & Labor Relations (ELR) Operations and/or shared services project work and tasks as directed, with a heightened sense and drive for process improvement. This role requires collaboration, leadership, tact, discretion, and judgment to accomplish objectives.

Responsibilities may include the following and other duties may be assigned:

• Partners with Employee & Labor Relations to provide operations support and input on program/process design and development and entry-level ER matters
• Engage and collaborate with key stakeholders to create new processes and improve current processes developing short- and long-term plans to increase effectiveness and efficiency and be able to measure that over time
• Collaborates through the Human Resources function to establish operational standards and procedures that are leveraged to respond to employee and manager questions, ensures transactions are processed accurately and HR/ER programs and processes are administered effectively and efficiently
• Lead efforts in partnership with ER Shared Services Leadership and Workforce Transitions for Global RIF Management (data and metrics, severance costs, adverse impact, notifications, terminations, employee escalations, etc.)
• Advises managers and employees on entry-level RIF and ER related matters
• Escalating situations as appropriate to the applicable Center of Expertise
• Executes and assists in the development, implementation and administration of project processes and procedures. Identifies efficiencies and implementation of process improvements. Examples include termination and restructuring process, data entry & metrics, etc.

Required Knowledge and Experience:

• University degree / MBA
• Fluent in English
• Strong people management experience in a matrixed corporate environment
• Exposure to multi-country operations and cross-regional team coordination
• Comfortable with ambiguity – not all processes are fully defined.

Physical Job Requirements

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position.

Medtronic offers a competitive Salary and flexible Benefits Package. A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.

This position is eligible for a short-term incentive called the Medtronic Incentive Plan (MIP).

We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions. Our Mission — to alleviate pain, restore health, and extend life — unites a global team of 95,000+ passionate people. We are engineers at heart— putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.