Area Sales And Service Associate - Remote Eligible

Cardiac Rhythm Management Sales Training Program

At Medtronic, you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You'll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.

We are seeking a committed professional to join our team. While this is a remote position not located at a physical Medtronic site, the candidate hired will be required to reside within the territory and drive to multiple accounts throughout the region. A valid driver's license is essential for this role.

Bring your sales talents to a leader in medical technology and healthcare solutions. Rooted in our long history of mission-driven innovation, our medical technologies open doors. We support your growth with the training, mentorship, and guidance you need to own your future success. Join us for a career in sales that changes lives.

The Sales Training Excellence Program (STEP) is a paid two-three year training program designed to provide candidates with a strong foundation in device sales, specifically focusing on Cardiac Rhythm Management. The program is structured as followed:

Year One: The first year will involve an intense focus on training and clinical aptitude, ensuring candidates develop a deep understanding of the products and their clinical applications.

Year Two: The second year will shift the focus towards the sales nature of Cardiac Rhythm Management, providing candidates with the necessary skills and knowledge to excel in a sales environment.

Year Three: During the third year, STEP candidates will continue to run patient cases and begin applying for open sales territory throughout the United States.

Candidates selected for this program must be willing to relocate for training and after the completion of the three-year training period. Full-time sales roles are contingent upon the availability of open territories. Please note that we cannot guarantee an opening in the training territory.

A Day in the Life: Position Responsibilities:

• Technical Support: Complete clinical/technical training
• Represents Medtronic during surgeries and implants of products to provide troubleshooting and other technical assistance.
• Provides technical support with device reprogramming, follow-ups and troubleshooting in hospitals and clinics.
• Provides on-call support as needed for surgeries, device reprogramming, troubleshooting, follow-up enrollments, etc. on evenings and weekends.
• Educational Support: Educates physicians and allied healthcare professionals on technical matters relating to our products and therapies.
• Provides training and resources for allied healthcare professionals to enable them to conduct training for their personnel ("train the trainer").
• Sales Support: Completes sales training process
• During/following cases: Completes necessary documentation (e.g., implant registration, salesforce.com, mStar) and phone calls (customer service).
• Updates sales representatives concerning cases. Immediately notifies representatives regarding issues or problems requiring follow-up.
• Serves as effective Medtronic representative to physicians and support staff regarding Medtronic products, service and support.
• Manages inventories (consignment, trunk and district office, loaner products) and provides support with rotation and delivery to optimize customer service and efficiency.
• Promotes Carelink enrollments at time of implants.
• Requests and obtains purchase orders after implants per district guidelines.
• Conducts regular unsolicited calls to hospitals or clinics.
• Maintains current knowledge regarding Medtronic therapies, programs, products, services and competitive products.
• Maintains open, effective communication with all Medtronic personnel and customers.
• Sales responsibilities for specified accounts per District Manager assignment
• Performs other related duties as assigned.

MUST HAVE: BASIC QUALIFICATIONS:

• Bachelor's degree
• 0-3 years of sales experience

NICE TO HAVE: DESIRED/PREFERRED QUALIFICATIONS:

• B.A./B.S. Degree in nursing, cardiovascular, life sciences, engineering or technical discipline
• Work experience in technical field, engineering, hospital/clinic or sales

Physical Job Requirements:

• Frequent required travel to customer clinics, hospitals and offsite meetings. While performing the duties of this job, the employee is regularly required to be independently mobile.
• Available/willing to work/travel weekends and evenings
• This position requires on-call time
• Continuous verbal and written communication
• Ability to transport product/equipment from car to hospital
• Sitting, standing and/or walking for up to eight plus hours per day
• Environmental exposures include eye protection, infectious disease and radiation
• Ability to travel extensively with ease (approx. 10% of time)
• Must be able to drive approximately 80% of the time within assigned territory
• Must have a valid driver's license and active vehicle insurance policy. In addition, your driving record will be reviewed and will be considered as part of your application

Benefits & Compensation:

Medtronic offers a competitive Salary and flexible Benefits Package. A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.

Salary ranges for U.S (excl. PR) locations (USD): $80000- $90000 In addition to Base Salary, this position is eligible for a Sales Incentive Plan (SIP), which provides the opportunity to earn significant incentive compensation for achieving or exceeding your goals. Learn more about total rewards here.

The following benefits and additional compensation are available to those regular employees who work 20+ hours per week: Health, Dental and vision insurance, Health Savings Account, Healthcare Flexible Spending Account, Life insurance, Long-term disability leave, Dependent daycare spending account, Tuition assistance/reimbursement, and Simple Steps (global well-being program).

The following benefits and additional compensation are available to all regular employees: Incentive plans, 401(k) plan plus employer contribution and match, Short-term disability, Paid time off, Paid holidays, Employee Stock Purchase Plan, Employee Assistance Program, Non-qualified Retirement Plan Supplement (subject to IRS earning minimums), and Capital Accumulation Plan (available to Vice Presidents and above, or subject to IRS earning minimums).

Regular employees are those who are not temporary, such as interns. Temporary employees are eligible for paid sick time, as required under applicable state law, and the Employee Stock Purchase Plan. Please note some of the above benefits may not apply to workers in Puerto Rico.

Further details are available at the link below:

Medtronic benefits and compensation plans

About Medtronic:

We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions. Our Mission — to alleviate pain, restore health, and extend life — unites a global team of 95,000+ passionate people. We are engineers at heart— putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.

Learn more about our business, mission, and our commitment to diversity here.

It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities.

If you are applying to perform work for Medtronic, Inc. ("Medtronic") in any position which will involve performing at least two (2) hours of work on average each week within the unincorporated areas of Los Angeles County, you can find a list of all material job duties of the specific job position which Medtronic reasonably believes that criminal history may have a direct, adverse and negative relationship potentially resulting in the withdrawal of a conditional offer of employment. Medtronic will consider for employment qualified job applicants with arrest or conviction records in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.