Patient Service Coordinator

Job Title: Patient Service Coordinator

Job Summary: MedStar Health is looking for a full-time Patient Service Coordinator to join our team for the Otolaryngology department in Georgetown, Washington DC. As a Patient Service Coordinator, you will be responsible for providing the best customer service to patients by greeting them with a warm and friendly smile, checking in/out processes, gathering demographic information, insurance verifications, and taking copayments and scheduling. Join one of the largest healthcare systems in the Baltimore-Washington metro region, also recognized as one of the "Healthiest Maryland Businesses".

Primary Duties:

• Serves as the initial contact person at the medical practice or hospital department and greets patients in a courteous and professional manner.
• The Patient Service Coordinator manages the intake of patients into the practice, screens for emergent conditions, registers, verifies and explains patient responsibility for payment.
• Performs check in and check out procedures by inputting patient charges and verifying demographic and insurance information.
• Coordinates efficient patient flow through the practice or hospitalize department assigned.
• Supports organization initiatives related to new technology, clinical programs and improving the patient experience.

Qualifications:

• 6 months – 1 year of providing high quality customer service required, preferably in a health care setting.
• Working knowledge of IDX/GE Centricity business preferred.
• High School Diploma

This position has a hiring range of $18.7 - $32.72