Guest Services Representative - Evening - 1

Guest Services Representative - Evening-1

Are you ready to join an awesome team and make a real difference? As a Guest Services Representative, you'll be the friendly face that welcomes and assists our patients, ensuring they have the best experience possible. You'll report to the Manager of Guest Services and help facilitate hotel accommodations, provide information, and assist with wayfinding. If you love helping people and thrive in a dynamic environment, we want you on our team!

Location: Charleston, South Carolina

Entity: Medical University Hospital Authority (MUHA)

Worker Type: Employee

Worker Sub-Type: Temporary

Cost Center: CC000451 CHS - Guest Services

Pay Rate Type: Hourly

Pay Grade: Health-19

Scheduled Weekly Hours: 6

Work Shift: Evening (United States of America)

Job Description:

• Professionally greets visitors and patients upon arrival.
• Ascertains patients' and our visitors' needs and directs them accordingly.
• Educates Medical Center patients, family members, visitors and guests regarding appropriate services and available resources and assist with wayfinding.
• Demonstrates a commitment to problem resolution by embracing a creative approach and focusing on efficient and effective solutions to promote the desired outcomes.
• Meets key performance metrics for area and demonstrates compliance with policies/processes.
• Effectively assists patients in multiple areas by covering inpatient and outpatient Concierge units and information services areas.

Additional Job Description:

• Education: High School Degree or Equivalent
• Work Experience: 0-6months

The Medical University of South Carolina is an Equal Opportunity Employer. MUSC does not discriminate on the basis of race, color, religion or belief, age, sex, national origin, gender identity, sexual orientation, disability, protected veteran status, family or parental status, or any other status protected by state laws and/or federal regulations. All qualified applicants are encouraged to apply and will receive consideration for employment based upon applicable qualifications, merit and business need.

Medical University of South Carolina participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees.