Team Leader IT Business Services

Team Lead, Enterprise Business Analysis

If you're looking for a fulfilling career that can make a real difference in your life, and the lives of others, you've come to the right place.

As a national health solutions partner, we put people first in everything we do — and that begins with our team of 8,000+ professionals who bring a cross-section of diverse life experiences and career expertise to Medavie. By collaborating and innovating together, our employees are creating industry-leading solutions in insurance, primary care and emergency medical services that impact millions of lives in Canada each year.

Our mission is to improve the wellbeing of Canadians so that every life can be lived to the fullest — and it's reflected in our award-winning culture. We celebrate individuality and value the diverse perspectives and skills our employees contribute. We go beyond providing competitive pay and comprehensive benefits to offer opportunities for personal and professional growth, flexible work options, meaningful experiences, and supportive leadership. Medavie is where employees can be their best selves, feel they belong, and achieve their full potential. Be part of it by applying for a position with us today.

The Opportunity

Medavie is seeking a strategic and people-focused Team Lead to guide our Enterprise Business Analysis (EBA) team. This role is ideal for a seasoned leader passionate about evolving business analysis practices and driving impactful change across solution delivery lifecycles.

As the EBA Team Lead, you will define and mature Medavie's EBA framework, coach a team of approximately 8 Enterprise Business Analysts, and collaborate with internal and external stakeholders to align business needs with delivery outcomes.

What You'll Do

• Lead the vision and execution of Medavie's EBA framework.
• Mentor and coach EBA team members to grow leadership and analytical capabilities.
• Manage staffing, performance, and engagement for the EBA team.
• Collaborate with IT, CPMO, and business stakeholders to support solution delivery.
• Influence strategic partnerships and drive continuous improvement in business analysis practices.

What You Bring

• Education & Experience: College diploma, bachelor's degree, and/or equivalent experience in related field.
• 5+ years leading and mentoring senior business analysts.
• Proven experience in IT project delivery and business analysis.
• Certifications: IIBA CBAP certification preferred.
• Lean Six Sigma or Kaizen certification (or in progress) preferred.

Key Skills

• Strong communication and facilitation skills.
• Strategic thinker with vision casting and alignment capabilities.
• Proficient in tools like SharePoint, JIRA/ALM, Clarity PPM, Visio/iGrafx.
• Bilingual (English and French) is an asset.

Security Clearance Requirement: In conjunction with our contract with the Federal Government, you will be required to have Reliability Status Clearance (Enhanced Level B). This includes Fingerprinting, Criminal Record Check, Credit Check and you must have resided in Canada for at least 5 years and hold Permanent Resident or Citizenship Status.

What's in it for you?

• Permanent full-time position with opportunity to grow in a well-established organization.
• Flexible work arrangements and emphasis on work-life balance.
• Remote and hybrid work options.
• Comprehensive health, vision and dental plan that is 100% employer paid effective on your first day.
• 100% employer-matched Defined Contribution Pension Plan• Annual Incentive Bonus which recognizes your contribution to our success.
• In addition to paid vacation, we offer a gifted week of vacation in your first year and an optional Vacation Purchase Program.
• An organization where we encourage personal learning and growth with opportunities for career development

Is This Role Right for You?

If you're currently in a role such as:

Senior Business Analyst and you're ready to take the next step into leadership while shaping the future of business analysis.

Business Analysis Practice Lead looking to formalize your leadership in a growing organization.

IT Project Manager or Delivery Lead with a strong background in business analysis and a passion for coaching and strategic alignment.

Consultant in Business Process Improvement or Change Management with experience in enterprise-level analysis and stakeholder engagement.

You'll thrive in this role if you enjoy mentoring others, influencing change, and building frameworks that drive meaningful business outcomes.

We believe our employees should reflect the communities we serve and welcome applications from candidates of all backgrounds. To provide the best experience possible, we will support you with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team of your needs. We are committed to making sure recruitment, retention, advancement, and compensation are fair and accessible while following all relevant human rights and privacy laws.

We appreciate everyone who has shown interest in this position. Only those selected for an interview will be contacted.