Supervisor Building Services

Service Skilled Trade

The University of Texas MD Anderson Cancer Center in Houston is one of the world's most respected centers focused on cancer patient care, research, education, and prevention. It was named the nation's No. 1 hospital for cancer care in U.S. News & World Report's 2024-2025 rankings. It is one of the nation's original three comprehensive cancer centers designated by the National Cancer Institute.

Key Functions

1. Supervise workload of assigned staff.

• Conduct daily inspections of work areas.
• Develops staff schedules.
• Makes recommendations on disciplinary process.
• Observe clock in.
• Monitor cart check out and return.
• Assists manager with cost control.

2. Training and development.

• Schedules and assists staff with mandatory training.
• Trains staff on work instructions.
• Trains staff on safety (Personal Protection Equipment)
• Trains staff in proper use of equipment.

3. Administrative.

• Controls use of overtime.
• Monitors staff on FMLA (call each member for return to work).
• Does daily Kronos updates.
• Does weekly exception reports.
• Completed ePerformance on schedule.

4. Learns and understands Service Level Agreements, departmental policies and procedures and carries them out through proper responses and quality outcomes to ensure customer satisfaction.

• Sets priorities and manages work and time through communication with other team leaders, team members, and customers to satisfy their requests.
• Monitors own area and inspect work completed.
• Maintains hallways in a clear and safe manner at all times.
• Response to removal of hallway obstructions (standard: 15 minutes).
• Communicates with customers in response to concerns and requests.
• Identifies and reports life safety deficiencies on a daily basis.

5. Other duties as assigned. Considered Essential Personnel.

Education and Experience

Education Required: High school graduate or equivalent.

Experience Required: Five years commercial or industrial housekeeping experience. One year experience at the Building Attendant II level or one year of supervisory experience in a housekeeping department. Must pass pre-employment skills test as required and administered by Human Resources.

Experience Preferred: One year of hospital supervisory experience in a housekeeping.

OTHER REQUIREMENTS: Must pass pre-employment skills test as required and administered by Human Resources. The University of Texas MD Anderson Cancer Center offers excellent benefits, including medical, dental, paid time off, retirement, tuition benefits, educational opportunities, and individual and team recognition. It is the policy of The University of Texas MD Anderson Cancer Center to provide equal employment opportunity without regard to race, color, religion, age, national origin, sex, gender, sexual orientation, gender identity/expression, disability, protected veteran status, genetic information, or any other basis protected by institutional policy or by federal, state, or local laws unless such distinction is required by law.