Sr. Contract Operations Specialist

Senior Contract Operations Specialist

McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve – we care.

What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow's health today, we want to hear from you.

Core Responsibilities

• Serve as an internal subject matter expert for day-to-day Ironclad usage, operational best practices, and awareness of new feature releases across the Commercial and Product organizations.
• Maintain and implement Ironclad playbooks, ensuring they reflect current negotiation strategies, fallback positions, and legal guidance.
• Design, build and optimize approval workflows that align with business rules, legal requirements and cross-functional processes.
• Manage Ironclad clause library and template maintenance based on legal, commercial and product collaboration and guidance.
• Partner closely with the Salesforce Administrator to manage the integration between Salesforce and Ironclad and ensure accurate data flow across systems.
• Identify, evaluate, and implement AI capabilities within Ironclad, leveraging the Jurist tool.
• Monitor system performance and user adoption, proactively identifying opportunities for training or process improvement.
• Support Contract Operations as needed including contract creation, redline coordination, workflow monitoring, data cleanup and reporting.
• Support the broader Deal Enablement operations as needed, partnering with the Deal Enablement Specialist to keep deals moving efficiently within Salesforce.

Required Skills

• Experience with CLM systems, preferably Ironclad
• Experience implementing AI solutions within CRM or CLM solution
• Strong understanding of contract lifecycle management concepts and best practices
• Familiarity with Salesforce data structures and objects
• Experience working with cross-functional teams
• Strong analytical and problem-solving skills
• Ability to manage multiple priorities in a fast-paced environment, especially during seasonal workload spikes.

Preferred Qualifications

• Prior experience in CLM Administration, Legal Operations, Contract Operations, or similar role
• Experience supporting redline process, contract review, or legal playbooks
• Experience facilitating change management and user training

We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. The pay range shown below is aligned with McKesson's pay philosophy, and pay will always be compliant with any applicable regulations. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered.

Our Base Pay Range for this position

$94,800 - $158,000

McKesson has become aware of online recruiting-related scams in which individuals who are not affiliated with or authorized by McKesson are using McKesson's (or affiliated entities, like CoverMyMeds or RxCrossroads) name in fraudulent emails, job postings or social media messages. In light of these scams, please bear the following in mind: McKesson Talent Advisors will never solicit money or credit card information in connection with a McKesson job application.

McKesson Talent Advisors do not communicate with candidates via online chatrooms or using email accounts such as Gmail or Hotmail. Note that McKesson does rely on a virtual assistant (Gia) for certain recruiting-related communications with candidates.

McKesson job postings are posted on our career site: careers.mckesson.com.

McKesson is an Equal Opportunity Employer

McKesson provides equal employment opportunities to applicants and employees, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other legally protected category. For additional information on McKesson's full Equal Employment Opportunity policies, visit our Equal Employment Opportunity page.

McKesson is committed to being an Equal Employment Opportunity Employer and offers opportunities to all job seekers including job seekers with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, please contact us by sending an email to (United States) Disability_Accommodation@McKesson.com or (Canada) Accessibility@mckesson.ca.

Join us at McKesson!