Automotive Retail Sales Apprenticeship - Mccarthy Subaru

Automotive Retail Sales Apprenticeship

Kickstart Your Career in Automotive Sales – The Right Way!

Are you looking to break into the automotive industry but don't want to be thrown into the deep end with a "sink or swim" approach? At McCarthy Subaru of Lawrence, we do things differently. Our Automotive Retail Sales Apprenticeship is designed to help you learn, grow, and succeed with structured support, hands-on experience, and a clear path to a rewarding career.

Why This Apprenticeship?

Learn from the Best – Work alongside top-performing sales professionals in a mentored, team-driven environment.

Structured Learning Approach – We provide a clear roadmap for your growth, rather than leaving you to figure it out on your own.

Customer-Centric Focus – This role is about relationship-building, follow-up, and customer satisfaction, not just selling cars.

Future Career Growth – Our goal is to develop you into a successful automotive sales professional with a strong foundation in sales, CRM, and customer experience.

What You'll Be Doing:

CRM Follow-Up & Customer Engagement:

• Regularly follow up with sold and unsold customers to ensure satisfaction and maintain relationships.
• Use CRM tools to schedule follow-ups, send reminders, and track interactions with customers.

Appointment Readiness & Support:

• Confirm customer appointments and ensure they're fully prepared.
• Assist in making sure sales appointments are well-organized for a smooth customer experience.

Sold Customer Management:

• Act as an additional point of contact for sold customers, helping them with any post-sale questions or concerns.
• Build strong long-term relationships to increase satisfaction and loyalty.

Survey & Customer Satisfaction Optimization:

• Work on strategies to enhance survey response rates and customer feedback.
• Analyze customer survey data and collaborate on ways to improve overall satisfaction.

Telematics Upgrades & Enrollments:

• Proactively introduce customers to connected vehicle technology, helping them enroll and upgrade their telematics features.
• Track and report telematics adoption rates and collaborate on ways to improve conversions.

Customer Retention & Growth:

• Identify upsell and cross-sell opportunities within our existing customer base.
• Provide exceptional, personalized service to ensure customers stay engaged with the dealership.

What We're Looking For:

Passion for customer service & relationship-building

Strong communication & interpersonal skills

Ability to follow directions and stay organized

Tech-savvy – Familiarity with CRM systems & Microsoft Office is a plus

A team player who's eager to learn and grow in the automotive industry

Previous experience in sales support or customer service is a plus but not required

What You Get:

Competitive hourly pay + performance-based incentives

Hands-on training & mentorship from experienced automotive professionals

Career advancement opportunities into full-time sales roles

A dynamic, customer-focused dealership culture where you'll thrive

Ready to jumpstart your career in automotive sales the right way? Apply today and take the first step toward a rewarding future with McCarthy Subaru of Lawrence!