Director Of Health Services

Director Of Health Services

At MBK Senior Living, we're committed to putting people first – our residents and team members. Exceeding expectations and enriching lives drives our day-to-day. And it's all powered by Yoi Shigoto, a Japanese concept that translates to "good, quality work." It's more than a mantra. It's part of our company-wide commitment to build trust, set high standards, and develop potential in ourselves and others!

Whether you're looking for a flexible, part-time job or the pathway to a lasting career, you'll find it here at MBK Senior Living–and a whole lot more! When you join the MBK Senior Living team, you'll enjoy:

• Impacting lives and building lasting relationships
• Executing exceptional signature programs in dining, fitness, wellness, and care
• A supportive community team that encourages personal and professional growth and celebrates your success
• A fun-filled, energetic environment that's centered in hospitality and high-quality service
• Competitive salaries
• Professional development, training, and personal coaching through our Mentor, Buddy, and Executive Director in Training Programs
• Education loan assistance & scholarships
• Financial and legal services
• Team Member discounts
• Health and Wellness resources

Full-time benefits include:

• Rich benefits package including Medical, Dental, Vision and 401k matching up to 4%
• Childcare and eldercare assistance
• Flexible spending accounts

Job Description

Pay Range: $125,000/ Yr. Schedule: Monday- Friday

Job Summary: The Director of Health Services (DHS) embodies Yoi Shigoto, the good work, by leading the overall implementation of health and wellness services in the community. The DHS serves as a liaison with families, hospital personnel, physicians, community organizations, and other related service agencies to provide quality care to MBK Senior Living residents. The DHS is incredibly important for setting the stage for MBK Senior Living as the senior living provider of choice.

Additionally, the DHS is responsible for hiring, training, managing, and leading a care team that is capable of providing superior care, while maintaining the physical, psychological and emotional wellness of residents, and in accordance with MBK's core values. The independence, dignity, autonomy, and purpose needs of residents will be integrated into the plan of care as written and directed by the DHS. Residents and their loved ones will be included as partners in the development of individualized service plans.

Essential Job Duties

• Conduct and coordinate potential resident assessments in accordance with current rules, regulations, and community policies and procedures that govern resident assessment, including:
• Ensure that an initial assisted living resident assessment is completed prior to each resident's move-in date and a comprehensive care plan is completed upon move-in
• Invite memory care director (if applicable) to participate in assessments for memory care residents to ensure completion of lifestyle survey and gathering of any psychosocial information
• For potential residents with suspected prohibited or complex conditions, consult with regional director of health and wellness along with AFG nurse case manager
• Draft initial service plans for new residents; review with responsible parties and Executive Director
• Service Plans will be established for each resident that promote independence and dignity; all residents will be evaluated through the lens of attaining total whole-person wellness
• Conduct routinely scheduled re-assessments, and change of condition assessments, produce revised service plans, provide to responsible party and obtain signature: per policy:
• Draft and update individualized service plans as needed based on assessment. Add qualitative notes to ensure adequate personalization of care delivery
• To ensure all residents receive the best possible care and programs to meet their individual needs
• Conduct interviews and collect observations of residents on a continual basis
• Delegate service plan process to memory care director as appropriate and if applicable
• Alert the Executive Director, family members and others (as necessary) of any changes in resident's physical or emotional health, and the community's ability to meet those needs under licensure
• Ensure continuity of residents' total wellness by developing methods for the coordination of health and wellness services with other resident services
• Work closely with all departments in the community to ensure residents are receiving all available services to enhance their quality of life and promote total wellness
• Act as a resource and care manager for the residents and their families
• Contact physicians directly or through family and others to obtain orders for care
• Develop and maintain good working relationships and effective communication with all family and service providers
• Direct and assign these to the memory care director as appropriate and if applicable for residents residing in the connections for living neighborhood
• Meet regularly with the director of wellness programming and memory care director/wellness program coordinator to ensure that a robust array of program offerings are in place to support the best wellness outcomes for all residents
• Meet regularly with the executive chef to ensure that resident special diets are followed and up-to-date, and that a variety of nutritious meals and snacks are offered to promote the best nutritional wellness of all residents
• Participate in community Continuous Quality Improvement (CQI) implementation and evaluation
• Coordinate and facilitate weekly interdisciplinary roundtable (resident service plan quality assurance) discussions, including department heads and outside providers as needed (based on resident needs)
• Oversee implementation and maintenance of health and wellness databases and systems including but not limited to: wanderguard, electronic MAR, eHR system, electronic check-in system, pager system
• Collaborate with director of environmental services to ensure best safety practices for the community including disaster preparedness, infection control protocols and resident elopement drills
• Include regional director of wellness programming as a resource for family support – integrate MBK Together into educational offerings for families, team and residents
• Recruit, interview, hire, manage, schedule, motivate, coach, train, evaluate and supervise department staff in accordance with community policies, procedures and established budgets
• Daily review of timekeeping, meal breaks and overtime
• Conduct orientation for new Team Members – MBK all team cultural orientation, all team dementia basics, caregiver skills orientation, and medication technician training
• Ensure on-going training and education for all Team Members, in accordance with all governing requirements, and community policies and procedures to ensure that staff is properly trained in:
• Competent delivery of medications to residents, safety and emergency procedures, documentation / record keeping, resident's records and acceptable treatments, etc., and in providing the best care possible for our MBK Senior living residents
• Ensure all care staff complete State required training: initial caregiver orientation and ongoing monthly inservices
• Gather return demonstration of learned caregiver and medication technician skills by observing team members – coach and re-train as needed
• Train, assign and supervise care and medication documentation and oversee appropriate use of resident progress notes, alert charting, end of shift reports, incident reporting, weight monitoring, behavior monitoring, medication administration records, narcotic counts, medication destruction, medication refill documentation, and all other documented health and wellness processes.
• Ensure care team participation in daily SPARKS meetings – lead by example
• Perform all administrative duties accurately and timely including expense reporting, submission of invoices, team member evaluations, necessary forms, reports, evaluations, studies, surveys, resident records, assessments, care profiles, etc., including:
• Coordinate departmental schedule to ensure adequate staffing in accordance with legal requirements, community standards, policies, procedures, and budgets
• Ensure coverage of job duties within the department during Team Member absences, either through delegation or personal completion of duties
• Maintain inventory of supplies necessary for resident care
• Coordinate prescription orders with doctors' offices, as well as pharmacy delivery of medications including:
• Oversee the central storage, tracking and delivery of medications
• Ensure all medication carts are in order
• Ensure all medication records administration are completed per guidelines and State regulations
• Responsible for the overall safety, health and wellness of all residents including:
• Ensure that all governing requirements are closely monitored and executed
• Ensure that all physician orders are carried out properly