Director Of Construction Operations - Major Projects

Director of Construction Operations - Major Projects

Mattina Mechanical Ltd (MML) is a well-established full-service mechanical contractor that continues to grow year after year. They have built exceptional industry recognition delivering results for a variety of mechanical services including installation and maintenance for Institutional, Commercial, and Industrial construction projects as well as mid-high rise residential. Business units are divided between two distinct areas: Major Projects (primarily construction based) and Special Projects (primarily based on shorter duration type projects, renovations/retrofits, including service and maintenance).

Recognizing that their people are the key contributor to their success, becoming a member of the MML team offers several benefits, including professional growth and advancement opportunities.

The Director of Construction Operations - Major Projects will manage the execution of operations activities within the Major Projects department. This role involves managing project delivery, optimizing resource allocation, ensuring operational efficiency, and upholding high standards of quality and safety. The Director will work closely with the executive team to drive operational excellence and support the company's strategic goals.

Key Responsibilities:

Operational Management

• Oversee the day-to-day operations of construction projects, ensuring they are completed on time, within budget, and in compliance with all safety and quality standards.
• Develop and implement operational strategies that improve efficiency and productivity across all construction phases.
• Collaborate with senior management to align operational goals with company objectives.
• Monitor the progress of multiple construction projects, ensuring that milestones and deadlines are met.
• Coordinate with project managers to resolve any project-related issues, including scheduling conflicts, supply chain challenges, and workforce management.
• Review and approve project schedules, budgets, and work plans, ensuring adherence to client specifications and contract terms.

Resource Allocation

• Manage the allocation of resources, including labor, sub trades / consultants, equipment, and materials.
• Optimize resource utilization to maximize efficiency and minimize costs.
• Utilize advanced forecasting techniques to predict future operational needs and communicate these needs clearly to the Procurement team to ensure timely and cost-effective sourcing of goods and services.
• Forecast resource needs in collaboration with project managers and HR, ensuring that the right skill sets are available and proactively managing workforce shortages or excess.
• Coordinate with the Technical Engineering Department to ensure all aspects of Labour Forecasting, Value Engineering, Prefabrication are achieved to meet the project targets.

Quality and Safety

• Work closely with the Health and Safety Team to lead the development, implementation, and continuous improvement of the organization's Health and Safety program, ensuring a safe working environment for all employees, contractors, and visitors.
• Establish and enforce quality control procedures at every phase of the construction process, from pre-construction planning through project delivery and post-construction.

Team Leadership

• Foster a collaborative and positive work environment, ensuring that the operations team has the necessary resources and training to perform effectively.
• Provide guidance and mentorship to project managers and other team members, fostering career growth and skill development.
• Evaluate staff performance, conduct performance reviews, and recommend appropriate training and professional development programs.

Client Relations

• Build and maintain strong relationships with key clients, subcontractors, suppliers, and other stakeholders to foster business growth, collaboration, and brand recognition.
• Ensure that client expectations are met and exceeded by delivering high-quality work and providing proactive communication throughout the project lifecycle.
• Monitor and drive improvements in the company's customer satisfaction rating, ensuring that customer feedback and satisfaction data are continuously collected, analyzed, and used to enhance service quality and operational performance.
• Represent the company in contract negotiations, partnership discussions, and client meetings to ensure strong relationships and favorable outcomes that align with company goals.

Financial Management

• Develop, manage and forecast the departmental budget, ensuring that resources (labour, material, and equipment) are allocated efficiently across projects, initiatives, and operational needs.
• Work with the Finance team to prepare accurate financial forecasts, manage departmental spending, and ensure financial compliance with company policies.
• Provide regular reports and analytics to Executive Team on budget performance, including variances and actionable recommendations for adjustments as needed.
• Monitor expenses and track budget performance, identifying cost-saving opportunities without compromising safety, quality or operational effectiveness.

Continuous Improvement

• Continuously evaluate and implement process improvement frameworks (e.g. Lean, Six Sigma) to streamline workflows, reduce waste, and optimize resource utilization, ensuring that operational processes are scalable and sustainable.
• Foster a culture of innovation by encouraging the Operations team to propose new ideas, tools, and technologies that improve process, reduce costs, and increase customer satisfaction.
• Lead efforts to integrate new systems, tools, and innovations that support the company's growth and competitive edge.
• Monitor and evaluate the impact of continuous improvement initiatives on business outcomes and adjust strategies as needed to achieve optimal results.