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Sleep Expert - Sales

Help customers build personalized sleep sanctuaries through expert mattress advice
Mission Viejo, California, United States
Entry Level
$56,000 – 66,000 USD / year
3 days ago
Mattress Firm

Mattress Firm

A leading American mattress store chain offering a wide variety of mattresses, bedding accessories, and sleep products.

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Sleep Expert®

Join Mattress Firm and have the job of your dreams! Helping people sleep well so they live well is at the core of what we do. The right mattress matters, and so does the right career. Our Sleep Experts® are at the heart of what we do: helping customers find their dream mattress and get better sleep. By joining our team, you'll get to know everything sleep and help us create an exceptional in-store experience. This isn't your typical retail job—achieve your financial dreams with uncapped commissions and a 401(k) match.

Your journey will begin with an extensive, customer-centric retail sales training program that empowers you to create a life-changing in-store experience and help customers build the perfect sleep sanctuary.

Benefits include:

  • Excellent career growth opportunities through on-the-job training and development programs
  • 401(k) with employer matching
  • Mental health and life resources
  • Medical, dental, prescription, and vision plans
  • Get paid on-demand
  • Base pay or uncapped commission
  • Employee discounts on Mattress Firm sleep products and accessories

Additional perks may include discounts on the following:

  • Cell phone products and services
  • Tickets to events and attractions
  • Personal travel
  • Electronics and appliance purchases
  • Pet insurance plans
  • Mortgage loan rates

Job details include:

  • Create an environment where the customer is always at the center by cultivating strong relationships
  • Provide technical and product knowledge information to customers and serve as subject matter expert
  • Drive individual sales performance and KPIs while demonstrating company values and supporting company initiatives
  • Maintain customer relationships during and after purchase (resolve customer issues, send delivery reminders, etc.)
  • Maintain awareness of the competition, advertisements, and services offered by competitors
  • Leverage social media to positively impact brand awareness and increase sales

Mattress Firm is America's most trusted authority on sleep. With more than 2,400 stores nationwide and a team of more than 6,000 Sleep Experts, we have helped millions of people get better sleep. That's who we are and what we do—because everyone deserves a great night's sleep.

Mattress Firm takes pride in our purpose of helping people sleep well to live well, and we deeply invest in every new sales associate coming on board to live up to that promise. Our award-winning talent development programs include an education path designed to support all new sales associates' learning proficiency for specialty retail. Not only do we invest in training, but all new sales associates are eligible for a performance-based bonus after their sixth month of employment.

We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the California Fair Chance Act, the City of Los Angeles Fair Chance Initiative for Hiring Ordinance, and the Los Angeles County Fair Chance Ordinance, where applicable.

Compensation: Competitive pay range of $56,000 - $66,000 per year depending on qualifications and experience. For eligible Leadership and individual contributor roles, additional bonus opportunities may be available and awarded at the discretion of the Company.

Legal authorization to work in the United States without the need for sponsorship. We require proof of eligibility to work in the United States. EOE/Vet/Disability.

Mattress Firm is an equal employment opportunity employer and is committed to maintaining a non-discriminatory work environment and does not discriminate against any applicant or employee for employment based on race, color, religion, sex, national origin, age, disability, veteran status, marital status, sexual orientation, gender identity, or any other characteristic protected by applicable law. Mattress Firm is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation.

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Sleep Expert - Sales
Mission Viejo, California, United States
$56,000 – 66,000 USD / year
Sales
About Mattress Firm
A leading American mattress store chain offering a wide variety of mattresses, bedding accessories, and sleep products.