Sales Supervisor

Assistant Retreat Director

The essential duties and responsibilities of the Assistant Retreat Director position are designed to assist the Retreat Director in exceptional guest service and team member satisfaction.

Responsibilities:

• Assist the Retreat Director in supervising sales team to drive revenue and profitability by selling memberships, service upgrades and products
• Assist as assigned with recruitment, hiring, training, developing and retaining top sales/front desk talent
• Plan and implement Front Desk Sales Associate training; in-the-moment coaching, role-playing, and training are essential for the success of the Front Desk Team
• Stay updated on all services, products, and promotions, and be diligent in setting an example for your team
• Collaborate with the Retreat Director to set individual team member and overall Retreat goals; create plans and convert plans into action to meet and exceed goals
• Lead by example, demonstrating the ability to achieve personal as well as team goals

Qualifications:

• At least 2-years face-to-face sales or retail management experience
• Self-starter mentality with leadership, organization, communication, and interpersonal skills
• At least 2-years experience in training, coaching, and conflict resolution
• Capacity to develop positive relationships with employees to manage coaching/mentoring with discipline
• Demonstrate a working knowledge of computers and standard software
• Basic business math skills
• Must be able to work varied hours to include weekends, evenings, holidays, etc.

Company Overview – Massage Heights is a national franchise U.S. and Canadian chain of massage and skincare Retreats that are locally owned and operated by small business owners. Our franchisees are passionate about sustaining a culture of care and creating work environments where people feel valued, accepted, and inspired. We offer massage therapy and skincare in beautiful, serene environments and are committed to supporting our member's and guests' wellness goals through providing therapeutic and healing services.

Company Values:

• Loyal
• Authentic
• Passionate
• Diligent

Compensation: $25.00 per hour