Therapeutic Support Specialist

Therapeutic Support Specialist

Behavioral Health Network (BHN) is the largest provider of behavioral health services in Western Massachusetts and is recognized by The Boston Globe as one of the Top 10 Employers in Massachusetts! BHN is currently seeking a Therapeutic Support Specialist to join our Community Wraparound program, providing high-quality services to children and families in their homes and communities.

What We Offer:

• Comprehensive benefits including health, dental, vision, and retirement match
• Generous paid time off and holidays
• Mileage reimbursement for community-based travel
• Ongoing training, supervision, and professional development
• Career advancement with one in three positions filled internally
• A supportive, mission-driven environment
• Recognition as both a Certified Great Place to Work and one of Massachusetts\' Top 10 Employers

Pay: $21 - $24 per hour

What You\'ll Do:

• Help youth and families build skills, access resources, and navigate behavioral health needs while maintaining stability in the community.
• Provide in-home and community-based services at least twice per week or as clinically indicated.
• Deliver skills training, safety planning, and crisis support to youth and families.
• Facilitate family-centered treatment planning and support effective decision-making.
• Help strengthen family dynamics through communication, problem-solving, and skill-building activities.
• Support youth in building independent living skills, resilience, and coping strategies.
• Provide care coordination and referrals to community-based services and resources.
• Ensure accurate documentation and treatment planning in line with program standards.

Who You Are:

• Associate\'s degree in a Human Services-related field required; Bachelor\'s degree preferred.
• At least 1 year of experience in the human services field required.
• Experience working with children and families required.
• Knowledge of mental illness, coping strategies, and behavioral modification techniques.
• Strong verbal and written communication skills.
• Familiarity with community resources and child-serving systems.
• Ability to work with diverse populations with cultural competence.
• Valid Massachusetts driver\'s license and reliable vehicle required.
• Comfortable with word processing, email, and documentation systems.

We Hire for Purpose! Since 1938, BHN has been dedicated to providing high-quality, affordable, and culturally responsive behavioral health services across Western Massachusetts. We support our staff with the same compassion and respect that we extend to the individuals and families we serve.