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SR Director OF Food&nutrition Services

Oversee and improve healthcare foodservice operations to enhance patient satisfaction and regulatory compliance
Hyannis, Massachusetts, United States
Senior
yesterday
Massachusetts Staffing

Massachusetts Staffing

Massachusetts Staffing is not a company; mass.gov is the official website for the Commonwealth of Massachusetts, providing government-related information and services.

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Senior Director of Food & Nutrition Services

Morrison Healthcare is a leading national food and nutrition services company exclusively dedicated to serving more than 600 hospitals and healthcare systems. Morrison's hospital kitchens, restaurants, and cafés feature socially responsible practices and exceptional guest experiences. The company's comprehensive Mindful Choices® wellness and sustainability platform includes the latest in healthful eating and an understanding of behavioral change in food consumption. Morrison's alignment with Partnership for a Healthier America's (PHA) Hospital Healthy Food Initiative positively impacts up to 41 million patients and 500 million hospital meals annually. Morrison has been named one of Modern Healthcare's "Top 100 Best Places to Work in Healthcare" for the past five years, and Training Magazine's Top 125 organizations for the past six consecutive years. The company is a division of Compass Group and has more than 1,200 registered dietitians, 300 executive chefs, and 17,000 professional food service team members.

The Senior Director of Food & Nutrition Services is responsible for leading all aspects of foodservice operations within a healthcare environment, overseeing a union department with a 244 average daily census, an $8.5 million managed volume, and $1.2 million in annual retail sales. This role ensures high-quality patient dining experiences, regulatory compliance, and operational efficiency. You will manage a team of professionals, cultivate strong client relationships, drive financial performance, and foster talent development.

Key Responsibilities

  • Lead daily foodservice operations to deliver exceptional patient and retail dining experiences.
  • Manage an $8.5M operating budget and $1.2M in retail sales, ensuring financial targets are met or exceeded.
  • Oversee a unionized department, promoting a collaborative and productive work environment.
  • Ensure all food offerings meet or exceed quality standards, with a strong focus on nutrition, presentation, and patient satisfaction.
  • Implement and support a room service patient delivery system, ensuring timely, accurate, and personalized meal service.
  • Maintain rigorous safety, sanitation, and equipment maintenance programs in compliance with healthcare regulations.
  • Build and sustain strong relationships with patients, clinical staff, and facility leadership to support integrated care.
  • Champion professional development, training, and engagement across the foodservice team.
  • Collaborate with other departments to align foodservice operations with the facility's overall care plan and strategic goals.

Preferred Qualifications

  • Bachelor's degree or equivalent experience in foodservice management or healthcare hospitality.
  • Minimum of 5 years of proven leadership experience in foodservice, preferably in a healthcare setting.
  • 2–4 years of direct operational management experience, including inventory and purchasing controls.
  • Strong understanding of healthcare foodservice trends, including patient satisfaction, sanitation, cost control, and regulatory compliance.
  • Experience with P&L accountability and contract-managed services is highly desirable.
  • ServSafe® certification preferred.
  • Must be proactive, forward-thinking, and represent the organization with professionalism and integrity.

Associates at Morrison Healthcare are offered many fantastic benefits including medical, dental, vision, life insurance, disability insurance, retirement plan, flexible time off, paid parental leave, holiday time off, personal leave, associate shopping program, health and wellness programs, discount marketplace, identity theft protection, pet insurance, commuter benefits, employee assistance program, and flexible spending accounts. Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws.

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all applicants and associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply. Applications are accepted on an ongoing basis. Morrison Healthcare maintains a drug-free workplace.

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SR Director OF Food&nutrition Services
Hyannis, Massachusetts, United States
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About Massachusetts Staffing
Massachusetts Staffing is not a company; mass.gov is the official website for the Commonwealth of Massachusetts, providing government-related information and services.