Senior Platform Engineer I – Cloud Infrastructure & Devops

Senior Platform Engineer I

EBSCO Information Services (EBSCO) delivers a fully optimized research experience, seamlessly integrated with a powerful discovery platform to support the information needs and maximize the research experience of our end-users. Headquartered in Ipswich, MA, EBSCO employs more than 2,700 people worldwide, with most embracing hybrid or remote work models. As an AI-enabled service leader, we thrive on innovation, forward-thinking strategies, and the dedication of our exceptional team. At EBSCO, we're driven to inspire, empower and support research. Our mission is to transform lives by providing reliable and relevant information — when, where and how people need it. We're seeking dynamic, creative individuals whose diverse perspectives will help us achieve this global, inclusive mission. Join us to help make an impact.

Your Opportunity We are seeking a Senior Platform Engineer I to drive the design, implementation, and reliability of our enterprise cloud infrastructure. This role requires deep technical expertise in cloud-native platforms, Kubernetes, Istio, and CI/CD practices within AWS, as well as the ability to collaborate across development, security, and operations teams. As a senior individual contributor in our Workload Infrastructure organization, you will own critical platform components, shape best practices, and enable faster and safer delivery through automation and standardized workflows. You will be a trusted technical leader who improves platform reliability, operational excellence, and scalability across multiple lines of business.

What You'll Do

Key Responsibilities:

• Own and evolve enterprise-grade Kubernetes platforms (Amazon EKS), including architecture, multi-tenancy, RBAC, and governance.
• Build and manage robust Istio-based service mesh solutions, ensuring secure, observable, and resilient service-to-service communication.
• Drive modernization efforts through the design and implementation of GitOps-based CI/CD workflows that enable scalable and secure deployments across hundreds of microservices.
• Collaborate closely with development, security, and operations teams to ensure smooth delivery and enforce operational standards and cloud best practices.
• Architect and optimize multi-account/multi-region AWS environments using Infrastructure-as-Code (IaC) practices.
• Manage budgets and forecasts for cloud spend; implement cost controls and optimization strategies at scale.
• Stay current with emerging cloud and DevOps technologies and assess their applicability to our environment.
• Lead by example to drive continuous improvement in system reliability and team practices.

About You

Required Qualifications:

• 5+ years of experience in cloud infrastructure, platform engineering, or DevOps in large-scale enterprise environments.
• Proven record as a senior technical contributor, with experience mentoring peers and influencing engineering best practices.
• Expertise in: Kubernetes (EKS or self-managed clusters in production), Istio or similar service mesh solutions (e.g., Linkerd, Consul), CI/CD pipeline automation (e.g., ArgoCD, GitHub Actions, Jenkins), AWS core services (EC2, VPC, IAM, ECS/EKS/Fargate, Lambda, S3, CloudWatch), experience with distributed systems and microservices running at enterprise scale, strong background in Infrastructure as Code (Terraform, CloudFormation), proficiency in modern scripting languages (Python, Bash, Groovy), deep understanding of cloud networking, security, and monitoring at scale.

Preferred Qualifications:

• AWS certifications (e.g., Solutions Architect, DevOps Engineer)
• Strong Python development skills, with experience building automation and tooling.
• Experience with observability tools like Prometheus, Grafana, or NewRelic.
• Familiarity with other cloud platforms (GCP, Azure) is a plus.

Pay Range USD $120,120.00 - USD $171,600.00 /Yr. The actual salary offer will carefully consider a wide range of factors including your skills, qualifications, education, training, and experience, as well as the position's work location. EBSCO provides a generous benefits program including: Medical, Dental, Vision, Life and Disability Insurance and Flexible spending accounts, Retirement Savings Plan, Paid Parental Leave, Holidays and Paid Time Off (PTO), Mentoring program and much more!

We are an equal opportunity employer and comply with all applicable federal, state, and local fair employment practices laws. We strictly prohibit and do not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, sex, pregnancy status, age, national origin or ancestry, ethnicity, religion, creed, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation, benefits, and termination of employment. We comply with the Americans with Disabilities Act (ADA), as amended by the ADA Amendments Act, and all applicable state or local law.

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Location US-MA-Ipswich