Sales - Administrative Assistant

Sales Administrative Assistant

Impact Fire Services was established in 2009 by a group of experienced industry professionals who wanted to build a best-in-class fire protection and life safety company. Through superior customer service and technical expertise, we have developed long-standing relationships with leading businesses in our markets. We are a full-service fire protection company, providing installation, maintenance, inspection, monitoring, and retrofit of fire safety systems. Come join a dynamic team of fire protection professionals, many of whom carry NICET and manufacturer certifications in leading brands. Impact Fire has deep experience supporting many industries including retail, healthcare, education, and restaurants. Today, we operate over 30+ district offices and employ over 1,100 employees across multiple states throughout the USA. At Impact Fire Services, you can learn a trade with multiple career paths in fire and life safety while benefiting from an employee-focused company culture that allows you to gain mentorship and training provided by leading experts at one of the fastest growing companies in the industry. Whether you have transferable skills, prior industry experience, or are looking to start your journey, our apprenticeship programs will give you the support and knowledge you need to go further in your career.

At Impact Fire, we are a group of hardworking, dedicated fire protection professionals committed to protecting lives and property from fire. Our cohesive team spirit and customer service-oriented culture are expressed in all that we do. We operate with the belief that every team member plays a critical role in our success. We operate in 30+ district office locations across the United States, supporting industries ranging from retail and healthcare to education and restaurants.

Benefits of joining Impact Fire Services include:

• Competitive compensation
• Pay on a weekly cycle, every Friday
• Career advancement opportunities
• Competitive benefits, including healthcare, dental, vision, life insurance, paid time off, and holidays
• Company paid short and long-term disability
• Immediately vested in our 401(k) company match
• Exceptional guidance and support from our managers
• Collaborative culture & environment
• Robust training opportunities with company reimbursement upon achieving required licensing
• Apprenticeship programs for fire sprinkler, fire alarm, and inspection positions
• Opportunity to work alongside some of the best talent in the fire protection industry

Impact Fire Services is searching for a Sales Administrative Assistant to support our Southborough, MA office. We are looking for an individual who is efficient and comfortable being a member of a team. The ability to multi-task, while maintaining complex schedules and managing administrative support for the sales group, is essential in this position. The ideal candidate for this job is resourceful, a good problem solver, well organized, and has good communication skills.

Job responsibilities:

• Support the sales team by answering customer calls, managing invitations to bid/quote projects, and organizing project files.
• Organize the regional sales calendar and bid tracking. Include monthly national updates.
• Manage sales workflow activities ensuring that deadlines are met and work is completed correctly.
• Implement and monitor sales program initiatives as directed by management and see the programs through to completion.
• Assist in organizing project announcements and project handoffs to the operations teams.
• Generate general sales memos, emails, and reports when appropriate.
• Maintain office supplies by checking inventory and ordering items.
• Respond to questions and requests for information.

Job requirements:

• Sales administrative assistant experience is a plus.
• Current use of MS Office Suite (Word, Excel) in a proficient manner.
• Ability to analyze and revise operating practices to improve efficiency.
• Detail oriented and comfortable working in a fast-paced office environment.
• Exceptional communication skills.
• Superior organization skills and dedication to completing projects in a timely manner.
• Successful completion of a drug test and pre-employment background screening is required. MVR checks are required for all driving positions.

Employment with an Equal Opportunity Employer (EOE) including disability/veterans.

Pay type: Salary

Hiring min rate: 55,000 USD

Hiring max rate: 65,000 USD