Patient Service Representative

Patient Service Representative

Baystate Health, Western Massachusetts's premier healthcare provider, and home to Baystate Medical Practices, the largest multispecialty group in the region is looking for a Full-time Patient Service Representative to join our experienced Convenient Care team in Westfield, MA.

Responsibilities:

Baystate Health's Patient Service Representatives perform a variety of different tasks throughout the day. This includes greeting patients, check in and check out and requesting copays. Responsibilities also include verifying insurances, answering telephones and faxing medical documents.

Schedule:

Full-time, 40 hours a week

3 days a week - 8:30am-7:00pm

Every other weekend, 7:30am-4:00pm

Location:

57 Union St.

Westfield, MA

Qualifications:

High School Diploma or GED, required

At least 6 months in a medical office setting, preferred

Great interpersonal skills and able to work in a fast-paced environment a MUST

Medical terminology, keyboard, Microsoft office products, schedule systems, medical records (electronic and paper), billing, basic math, language, reading and writing, customer service

The Advantages of Working with Baystate!

Excellent Compensation

High-quality, low-cost medical, dental and vision insurance

Generous PTO – up to 25 days in the first year, with scheduled earned increases

Continuing education support and reimbursement

First Time Home Buyers Financial Packages

Farm Share Memberships

403b retirement company match & annual company contribution increase based on years of service

Free money coach advice from a certified professional

Wellbeing programs that include but are not limited to mental, physical, and financial health

Pet, home, auto and personal insurance

Life insurance

Reimbursement for a variety of wellbeing activities, included but limited to gym membership and equipment, personal trainer, massage and so much more!

Baystate Health, western Massachusetts' only academic center and tertiary care provider has a long and proud tradition of continuous learning and improvement. We educate and train hundreds of healthcare workers every year and advance knowledge about new approaches to care. At Baystate Health we know that treating one another with dignity and equity is what elevates respect for our patients and staff. We are committed to increasing diverse representation across our organization. Together our inspired and compassionate teams manage the whole health needs of all communities in need.

We strive to be the place where we can help you build the career you deserve – apply today – YOU belong at Baystate!

Our Compensation Philosophy

We offer competitive total compensation that includes pay, benefits, and other recognition programs for our employees. The base pay range shown above considers the wide range of factors that are considered in making compensation decisions including knowledge/skills; relevant experience and training; education/certifications/licensure; and other business and organizational factors. This base pay range does not include our comprehensive benefits package and any incentive payments that may be applicable to this role.

Education:

GED or HiSET (Required)

Certifications:

Equal Employment Opportunity Employer

Baystate Health is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, national origin, ancestry, age, genetic information, disability, or protected veteran status.