Network & Security Engineer

Computer Network Support Specialist

This position is responsible for providing computer network support to operational computer networks.

Duties and responsibilities include:

• Assemble and configure network components and associated services.
• Set up and maintain basic network operation, including assembly of network hardware, and assistance to the network administrator.
• Perform network troubleshooting to isolate and diagnose common network problems.
• Upgrade network hardware and software components as required.
• Install, upgrade, and configure email, network printing, directory structure, rights, security, software, and file services.
• Provide user with computer and network technical support.
• Respond to needs and questions of users concerning their access of network resources.
• Establish network users, user environments, directories, and security for networks being installed.
• Manage and maintain SonicWALL firewall (or subsequent firewall technologies) and its associated features: VPN, Guest internet access, Wireless Access Points, Gateway Anti-Virus/Anti-SPAM and any other measures, devices, or applications to ensure network security and protection from external network threats.
• Act as back up support for Network System Analyst.
• Share responsibility for Windows network security systems both on premise and cloud based.
• Provide support to other ZDUSA locations in respect to VPN and SAP connectivity.
• Monitor and recommend new and/or upgraded technologies in respect to maintaining cybersecurity threat protection.
• Perform other duties as required or requested.

Supervisory responsibilities include:

• None

Education and experience:

• Bachelor’s degree in computer networking or related technologies from a four-year college or technical school; or 5 years related experience and/or training or equivalent combination of education and experience.

Qualifications:

• Possess knowledge of SonicWALL (firewalls) and routing/switching, internet software such as Internet Explorer, Firefox and JavaScript, Inventory software, barcode scanning or manufacturing software, MS Word, Excel, PowerPoint, and Access.
• Strong overall knowledge of Microsoft’s full software family, both on-premise and/or cloud based.
• Knowledge of principles, operations, and capabilities of high-speed communications network hardware, software and protocols; maintenance, monitoring and control of communications system controls.
• Must have the ability to effectively present information and respond to questions from groups of managers, clients, customers and general public.

Physical demands and work environment:

• Work environment consists of office setting and occasionally a manufacturing setting that may be exposed to noise, varying temperatures, smells, and chemicals.
• May work near moving mechanical parts up to 1/3 of the time.
• May work in high precarious places up to 1/3 of the time.
• May be exposed to varying noise levels from quiet to very loud about 1/3 of the time each.