Manager, GWAM Operations Expenses

Manager, Global Wealth And Asset Management Operations Expenses

Reporting to the Director, GWAM Operations Expenses, the Manager will be responsible for the financial activities pertaining to the support of Global Wealth and Asset Management (GWAM). This person will drive the development, implementation and maintenance of monthly financials, efficiency metric analysis, reporting, planning and forecasting with a focus on the Operations function. Working closely with the expense shared service team and collaborating with the functional business partners, the candidate will provide streamlined support and thoughtful analysis to both functional leaders and the segment expense teams.

Position Responsibilities:

• Conduct financial and business reviews, ensuring data quality and developing customer-focused reporting with clear, insightful analysis and commentary
• Demonstrate strong technical accounting skills for expense review, adhering to company policies and employing business knowledge
• Lead enhancements in reporting processes and assess the financial impact, providing strategic recommendations
• Support multiple markets (US, Canada, Asia, GA) by prioritizing tasks and managing resources to address unexpected issues and requests effectively
• Play a key role in the Expense Management leadership team, focusing on project achievement, operational improvement, and best practices
• Identify expense risks and opportunities, influencing actions for business partners, and drive Strategic Cost Management discussions
• Foster innovation and collaboration across teams, building relationships to enhance results and engagement throughout the organization

Required Qualifications:

• University degree in Accounting or Finance, with a Master's in Finance or MBA preferred; CPA or advanced degree highly desirable
• 6-8 years of experience in progressive accounting roles, demonstrating the ability to collaborate across functions.
• Strong interpersonal skills for effective collaboration, negotiation, and influence.
• Self-starter with independent judgment, problem-solving, and analytical skills.
• Proficient in managing expectations, meeting tight deadlines, and handling competing priorities.
• Excellent customer focus with a commitment to quality and strong business sense for clear communication of complex concepts.
• Proficient in Microsoft Office, with an interest in quickly learning new applications.

Preferred Qualifications:

• Knowledge of complex GL package (Lawson, Essbase, Anaplan) would be an asset
• Bilingualism (English and French) is an asset. If the successful candidate is in Québec, proficiency in both languages will be required to support clients from various provinces outside of Quebec.

When you join our team:

• We'll empower you to learn and grow the career you want
• We'll recognize and support you in a flexible environment where well-being and inclusion are more than just words
• As part of our global team, we'll support you in shaping the future you want to see

About Manulife and John Hancock Manulife Financial Corporation is an important international provider of financial services that helps people make decisions in an easier way and live better. For more information about us, visit www.manulife.com.

Manulife is an Equal Opportunity Employer In Manulife/John Hancock, we value our diversity. We strive to attract, develop, and retain a workforce that is as diverse as the clients we serve, and to foster an inclusive work environment in which the strengths of cultures and people are leveraged. We are committed to equity in hiring, retention, advancement, and compensation, and we administer all of our practices and programs without discrimination based on race, ancestry, place of origin, color, ethnic origin, citizenship, religion or belief, creed, sex (including pregnancy and related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other aspect protected by applicable law. Our priority is to remove barriers to ensure equal access to employment. A human resources representative will work with applicants who require a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner consistent with applicable Manulife/John Hancock laws and policies. To request a reasonable accommodation in the application process, please send us a message at recruitment@manulife.com.

Referenced Salary Location Toronto, Ontario

Work Modalities Hybrid

Salary Range Is Expected To Be Between $90,000.00 CAD - $140,000.00 CAD If you are applying for this position outside of the primary location, please contact recruitment@manulife.com to learn about the salary range for your location. The actual salary will vary based on local market conditions, geography, and relevant job-related knowledge, skills, qualifications, experience, and education/training. Employees are also eligible to participate in incentive programs and receive compensation incentives linked to business and individual performance. Manulife offers eligible employees a wide variety of customizable benefits, including health, dental, mental health, vision, short and long-term disability, life and accidental death and dismemberment insurance, adoption/surrogacy, and wellness, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pensions and a global equity ownership plan with employer matching contributions) and financial counseling and education resources. Our generous paid time off program in Canada includes holidays, vacation, personal days, and sick days, and we offer the full range of legislated leave entitlements. If you are applying for this position in the US, please contact recruitment@manulife.com for more information about US-specific paid time off provisions.