Jr. Cloud Support Engineer - Remote Eligible

Jr. Cloud Support Engineer

A leading technology services provider is seeking a Cloud Run Operator to join their remote team. As a Cloud Run Operator, you'll be responsible for maintaining stable, secure, and high-performing cloud infrastructure for HMS-hosted environments. You will monitor system performance, manage incidents, and support infrastructure automation while ensuring operational continuity across AWS and hybrid environments.

Required Skills & Experience:

• Proficient in scripting and programming languages including PowerShell, SQL, Bash, and Ruby
• Strong understanding of Windows Server environments (2012R2, 2019, 2022), Active Directory, DNS, Remote Desktop Services (RDS), and Group Policy (GPO) management
• Familiarity with Linux distributions, particularly Red Hat and CentOS
• Working knowledge of relational database systems (RDBMS), particularly Oracle
• Hands-on experience with configuration and state management tools, specifically Chef
• Skilled in deploying and managing cloud-based infrastructure with a solid understanding of networking concepts including VPNs/IPSec, VLANs, routing tables, ACLs, and security groups
• Experience working with AWS (or equivalent IaaS providers), including services such as VPC, EC2, S3, IAM, Route 53, SSM, and Lambda
• Proven experience maintaining and supporting Windows environments and enterprise networks

Desired Skills & Experience:

• Experience developing or maintaining automation scripts for system operations
• Strong background in incident response and operational troubleshooting
• Familiarity with monitoring and alerting tools within AWS environments
• Excellent documentation and communication skills for tracking changes, incidents, and resolutions

What You Will Be Doing:

• Maintain stable and reliable cloud infrastructure for HMS-hosted environments
• Ensure daily monitoring, alert response, and incident management according to HMS standards
• Provide on-call support during rotation periods for after-hours incidents and escalations
• Deliver system performance and availability reports
• Perform server maintenance tasks, including updates, patching, and validation of Windows and Linux systems
• Support and maintain AWS infrastructure components (EC2, VPC, S3, IAM, Route 53, etc.)
• Execute and maintain automation scripts for operational efficiency
• Document all changes, incidents, and troubleshooting steps in tracking systems
• Participate in handover and knowledge transfer sessions to ensure smooth transitions

Daily Responsibilities:

• 100% hands on learning and growing

The Offer:

You will receive the following benefits:

• Remote flexibility
• Medical Insurance - Four medical plans to choose from for you and your family
• Dental & Orthodontia Benefits
• Vision Benefits
• Health Savings Account (HSA)
• Health and Dependent Care Flexible Spending Accounts
• Voluntary Life Insurance, Long-Term & Short-Term Disability Insurance
• Hospital Indemnity Insurance
• 401(k) including match with pre and post-tax options
• Paid Sick Time Leave
• Legal and Identity Protection Plans
• Pre-tax Commuter Benefit
• 529 College Saver Plan

Motion Recruitment Partners (MRP) is an Equal Opportunity Employer. All applicants must be currently authorized to work on a full-time basis in the U.S. on a full-time basis now and in the future. Employment is subject to the successful completion of a pre-employment screening. Accommodation will be provided in all parts of the hiring process as required under MRP's Employment Accommodation policy. Applicants need to make their needs known in advance.