Human Resources Coordinator

Human Resources Coordinator

At our bank, we believe our people are our greatest asset and we’re looking for an enthusiastic Human Resources Coordinator who shares that belief. In this role, you’ll be a trusted resource for employees, providing guidance, support, and solutions with professionalism, discretion, and a welcoming approach. As a part of a close-knit HR team, you’ll gain hands-on experience across a variety of HR functions HRIS management, onboarding, benefits administration, employee engagement, and more while playing an essential role in supporting employees throughout their career journey with us. You’ll be part of a department that values discretion, clear communication, attention to detail, and a genuine love for working with people. If you’re early in your HR career, have an eye for detail, and want to grow your expertise in a workplace where culture and community are at the heart of what we do, we’d be excited to connect with you. This hybrid position requires onsite work at our Hyannis, Massachusetts Headquarters, so candidates must live within a commutable distance to Cape Cod.

The Human Resources Coordinator delivers exceptional service, support, and guidance to employees at every stage of their career with us. This role helps create a positive, engaging workplace and strengthens our culture by ensuring each employee’s experience is welcoming, supportive, and rewarding.

Essential Responsibilities:

• Provides human resources guidance to employees regarding policies, procedures, benefits, and systems; referring complex and/or sensitive matters to the appropriate staff.
• Acts as HRIS administrator ensuring data accuracy and permissions for all modules.
• Oversees the integrity of employee data across platforms and partners with HR team members to process updates, troubleshoot issues, and flag discrepancies early.
• Generates reports for HR and bank-wide management as requested.
• Provides technical support for end users in all modules to ensure compliance.
• Processes and submits biweekly and unscheduled payrolls in coordination with HR team.
• Completes payroll reporting and after pay reconciliations.
• Submits quarterly payroll and statement of tax filing reports to Finance.
• Administers employee benefit plans, including enrollments, changes, and terminations.
• Serves as resource for benefit-related employee inquiries and requests for assistance.
• Assists with annual open enrollment process including plan updates, employee communication and benefit portal updates.
• Participates in new hire onboarding and orientation to provide benefit orientations as needed.
• Provides pre-boarding benefit detail as requested.
• Monitors carrier electronic file transfer (EFT) of data to ensure accurate enrollments, deductions, and vendor invoicing.
• Prepares benefit information and updates for status changes.
• Coordinates COBRA eligibility and processing with third party vendor.
• Distributes and tracks required annual ERISA, state, and federal benefit notices.
• Assists with leave management; remains knowledgeable regarding state and federal leave requirements, and integration with private benefit plan(s).
• Tracks leave status, forms, and balances; calculates employee benefit contributions during unpaid leaves.
• Serves as back-up to provide counseling to employees regarding leaves of absence.
• Administers and promotes wellness program, including challenges, webinars, discounts, and carrier reimbursements.
• Analyzes wellness program participation metrics to track annual participation goals.
• Manages monthly invoices for all HR related vendors and provides account reconciliations in a timely manner.
• Coordinates department vendor management program.