Food Services Lead, Full Time, Days

Baystate Health Food Services Lead

Baystate Health, a nationally recognized leader in healthcare quality and safety, is looking for a Food Services Lead to join our team in Springfield, MA.

Schedule: Full Time, 2nd Shift (Days) 40 hours/week Working hours are typically between 10AM-8:00PM Rotating holidays and weekends are required

Location: Baystate Main Campus, 759 Chestnut Street, Springfield, MA

The Advantages Of Working With Baystate!

Excellent Compensation High-quality, low-cost medical, dental and vision insurance Generous PTO – up to 25 days in the first year, with scheduled earned increases Continuing education support and reimbursement First Time Home Buyers Financial Packages Farm Share Memberships 403b retirement company match & annual company contribution increase based on years of service Free money coach advice from a certified professional Wellbeing programs that include but limited to mental, physical, and financial health Pet, home, auto and personal insurance Life insurance Reimbursement for a variety of wellbeing activities, included but limited to gym membership and equipment, personal trainer, massage and so much more!

Qualifications:

• Experience in food services industry
• 1-2 years' experience in customer service
• Leadership/supervisory experience strongly preferred
• Ability to work rotating days, including weekends and holidays
• Ability to multitask
• Computer literate
• Strong communication skills, both verbal and written

Our Compensation Philosophy

We offer competitive total compensation that includes pay, benefits, and other recognition programs for our employees. The base pay range considers the wide range of factors that are considered in making compensation decisions including knowledge/skills; relevant experience and training; education/certifications/licensure; and other business and organizational factors. This base pay range does not include our comprehensive benefits package or any incentive payments that may be applicable to this role.

Summary:

Under the direction of the supervisor/manager, performs a wide variety of tasks pertaining to the direction and assisting the Dining Services and Food Service personnel with the day-to-day operation of the cafeterias and patient tray assembly process. Assist and coordinate personnel activities, including scheduling, training, and inspections. Make recommendations on employee transfers, promotions, and disciplinary actions in coordination with the supervisor/manager. Ensures the lines of communication are maintained by completing the end-of-shift report for the next supervisor's awareness. Interact with customers and staff politely and professionally, which projects a positive image for the Department and Hospital. As a lead, be committed to consistently role model a positive attitude, lead by example, and be reliable, flexible, and customer oriented. Complies with Hospital and Department policies, maintain high personal productivity, and is committed to cleanliness and quality.

Job Responsibilities:

• Supports supervisor with the day-to-day operation of cafeteria, kitchen, and patient meal service areas, maintaining a customer-first focus, cleanliness, and product presentation. Performs opening and closing duties as assigned, following checklist.
• Proactively identify and resolve issues involving food products. Assure employee compliance with safe food handling procedures. Monitors food product holding temperatures.
• Supports departmental policies and procedures
• Participates in training new staff
• Assist with coordinating sick time, vacation time, and various schedule changes with the manager. Reports staffing concerns/scheduling/Kronos discrepancies to supervisor
• Through the electronic work order system, identifies equipment needing repair and places work orders.
• Cash reconciliations in all operations, coin orders, fast cash, and report any issues to the supervisor.
• Ensures proper wearing and usage of PPE; both masks, single-use gloves, and hair restraints are appropriately used and worn

Education: GED or HiSET (Required) Certifications: ServSave Food Handlers Certified - ServSafe National Restaurant AssociationEqual Employment Opportunity Employer Baystate Health is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, national origin, ancestry, age, genetic information, disability, or protected veteran status.