Field Service Technician

Field Service Technician

Location: Worcester, MA, US, 01601

Company Description: Crown Equipment Corporation, one of the world's largest lift truck manufacturers, offers local support on a global scale with more than 15 manufacturing facilities worldwide and more than 500 retail locations in over 80 countries. Our global sales and service network provides our customers with a local resource for a wide variety of quality material handling equipment, fleet management solutions, warehouse products and support services to meet their needs anytime, anywhere.

Job Duties

• Troubleshoot, diagnose and repair Crown and all other makes of lift trucks.

• Perform all assigned planned maintenance on customer lift trucks.

• Maintain a service van and its inventory.

• Process paperwork after completion of each job.

Minimum Qualifications

• Less than 2 years related experience

• High school diploma or equivalent

• Valid driver's license, good driving record, and ability to safely operate lift trucks.

Preferred Qualifications

• Good mechanical and electrical aptitudes, knowledge of electrical/electronic systems and hydraulics and internal combustion engines, and the ability to read and understand electrical and hydraulic schematics.

• Good written/verbal communication and customer care skills.

• Technical degree, previous lift truck repair, welding experience, and knowledge of various types of testing equipment preferred.

• Familiar with tools and equipment such as common hand tools, electrical/air tools, torch, arc welder and various types of testing equipment.

• Industry related training is preferred

• Ability to read and understand service manuals, plan, and follow-through

Work Authorization

Crown will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided.

Compensation and Benefits

Crown offers an excellent wage and benefits package for full-time employees. Current benefits being offered include:

• Competitive Wages. The anticipated starting pay range for the position is $25 to $30 but is commensurate with skills and related experience.
• Health/Dental/Vision/Prescription Drug Plan with a company contribution to each.
• Health Savings Accounts and Flexible Spending Accounts.
• 401K Retirement Savings Plan: Crown matches 100% of the first 4% of your eligible pay you contribute to the plan. You are always 100% vested in the company matching contributions.
• Company paid Life and Disability Benefits as well as optional supplemental term life insurance offerings.
• Paid Parental Leave.
• 9 Paid Holidays.
• Paid Vacation accrued at a rate based on length of service and position.
• Paid Sick Leave.
• Birthday Pay for Non-Exempt employees.
• Tuition Reimbursement up to $5,250 per calendar year.
• And much more.

EOE Veterans/Disabilities