Manager - individual Account Onboarding.retail Banking Ops - CCAM
Mashreq
Job Title
Possess a good understanding of Account Opening standards and AML/KYC guidelines.
Ensure the completeness and accuracy of customer data/documents, aligned with policy adherence before onboarding.
Ensure adherence to the onboarding process on the bank's system, maintaining data accuracy and confidentiality of PII data.
Provide guidance in developing and maintaining procedures for product/process implementation related to customer onboarding and lifecycle management.
Be part of business decisions and work closely with Product and Digital Squads to ensure accurate requirement sharing for delivering the right customer experience and driving straight-through processing.
Work closely with business partners and technology teams to meet customer experience goals and drive the digital agenda.