Job Description

To delight internal and external customers over the phone (inbound & outbound -call back)

Interact with customers over the phone, chat, email to understand their banking needs.

Provide excellent customer service to achieve customer loyalty.

Resolve problems over the live chat, email or telephone.

Convert sales opportunities in order to meet financial targets.

Clarify and explain procedures and products over the telephone.

Capture and report customer feedback towards continual product development.

Egypt

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A leading UAE bank offering a range of financial services to individuals, businesses, and corporations.

Customer Service Officer.cxc - RBG - Direct Banking Centre - egypt Coe.client Experience And Conduct Group - megpcoe