Scientific Support Engineer

Job Overview

Development InfoStructure LLC., (Devis) is a leading provider of innovative software development, management, and consulting services, specializing in cutting-edge technologies such as DevSecOps, AI, and Machine Learning. With over 30 years of experience, we have established ourselves as a trusted partner for government agencies, delivering tailored, mission-critical solutions that drive digital transformation and operational excellence. Our client-centric approach, coupled with our deep domain expertise and technical prowess, enables us to forge enduring relationships and consistently deliver high-impact, adaptive solutions that resonate with the unique needs of the public sector.

The Scientific Support Engineer enables NIMH laboratory operations by translating research requirements into secure, reliable computing solutions. This role provides advanced support across Windows, macOS, and Linux environments, leveraging ITB's system management tools for configuration, monitoring, and optimization. Responsibilities include diagnosing and resolving complex technical issues, integrating instruments and analysis workflows, and maintaining stable operations across audiovisual systems, virtualization platforms, networking, and VoIP. The engineer also supports a broad range of peripherals, including multifunction devices and large-format printers, to ensure researchers can work efficiently with minimal disruption. This role will be a full-time position with work performed both on-site at the NIH Main Campus, 9000 Rockville Pike, Bethesda, MD, and remotely, with core hours Monday-Friday: 6:30 AM - 6:00 PM EST. Position is contingent upon award and upon client approval.

What We're Looking For

Required Qualifications

• 4+ years of relevant experience, ideally with the NIH or another scientific organization

• BS/MS/PhD in Engineering, Applied Science, or another relevant field

• Familiarity with supporting scientific research methods and tools for research staff

• Subject matter expertise with Windows, macOS, and Linux enterprise computing and ITB's system management tools

• Expertise with the ServiceNow platform and associated tools and processes

• Familiarity with AV equipment, virtualization platforms, networking, VoIP, MFDs, and large-format printers

Salary Range

$80,000 to $90,000

Devis is an AA/EOE/M/F/Disabled/VET Employer committed to providing equal employment opportunity without regard to an individual's race, color, religion, age, gender, sexual orientation, veteran status, national origin or disability.