Sales Solution Architect - Interaction

Sales Solutions Architect For LexisNexis InterAction

Are you interested in furthering your technical sales support career? Do you enjoy providing education and support to legal professionals? LexisNexis Legal & Professional, which serves customers in more than 150 countries with 11,800 employees worldwide, is part of RELX, a global provider of information-based analytics and decision tools for professional and business customers. Our company has been a long-time leader in deploying AI and advanced technologies to the legal market to improve productivity and transform the overall business and practice of law.

About the Role

As a Sales Solutions Architect for LexisNexis InterAction, you will provide technical expertise to sales representatives, resellers, and customers during the sales process. You will perform technical sales support either virtually, on customer sites, or on a multiple-site basis. Responsibilities include:

• Providing technical expertise & support to sales representatives
• Resolving technical product/service issues
• Assisting customers during the sales process to maximize the benefits derived from the organization’s products and/or services
• Supporting clients in a non-billable capacity to grow adoption and increase success with their CRM and Business Development initiatives, based on the utilization of the LexisNexis (LN) InterAction (IA)
• Building strong team member & client relationships

Requirements

To excel in this role, you need:

• Strong complex problem-solving skills
• Strong presentation skills
• Best practices and knowledge of internal or external business issues to improve products or services
• Excellent verbal and written communication skills
• Comfortability with delivering presentations and trainings in a virtual environment
• Proven sales and/or training experience
• Legal research experience or expertise using LexisNexis tools
• Ability to effectively partner and collaborate across teams with different functions
• Knowledge of CRM technologies & platforms
• Ability to build solid relationships internally and externally

We promote a healthy work/life balance across the organization. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, and study assistance, we will help you meet your immediate responsibilities and your long-term goals.

About the Business

LexisNexis Legal & Professional® provides legal, regulatory, and business information and analytics that help customers increase their productivity, improve decision-making, achieve better outcomes, and advance the rule of law around the world. As a digital pioneer, the company was the first to bring legal and business information online with its Lexis® and Nexis® services.

U.S. National Base Pay Range: $77,300 - $128,700. Geographic differentials may apply in some locations to better reflect local market rates. If performed in New York, the pay range is $85,000 - $141,600. If performed in New York City, the pay range is $88,900 - $148,000. If performed in Rochester, NY, the pay range is $73,400 - $122,300. If performed in Ohio, the pay range is $73,400 - $122,300. This job is eligible for an annual incentive bonus.

We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer:

• Health Benefits: Comprehensive, multi-carrier program for medical, dental, and vision benefits
• Retirement Benefits: 401(k) with match and an Employee Share Purchase Plan
• Wellbeing: Wellness platform with incentives, Headspace app subscription, Employee Assistance and Time-off Programs
• Short-and-Long Term Disability, Life and Accidental Death Insurance, Critical Illness, and Hospital Indemnity
• Family Benefits, including bonding and family care leaves, adoption and surrogacy benefits
• Health Savings, Health Care, Dependent Care and Commuter Spending Accounts
• In addition to annual Paid Time Off, we offer up to two days of paid leave each to participate in Employee Resource Groups and to volunteer with your charity of choice

We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact 1-855-833-5120. We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. Our purpose is to benefit society by developing products that help researchers advance scientific knowledge; doctors and nurses improve the lives of patients; lawyers promote the rule of law and achieve justice and fair results for their clients; businesses and governments prevent fraud; consumers access financial services and get fair prices on insurance; and customers learn about markets and complete transactions. Our purpose guides our actions beyond the products that we develop.